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WoL Voucher Purchase didn't activate spending bonus or wheel consume

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abwflbotihvrwy...
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Post time 2017-10-28 14:55:58 | Show all posts |Read mode
WoL Voucher Purchase didn't activate spending bo Reply:19| View:845
Edited by abwflbotihvrwylb@facebook.com at 2017-10-28 15:02

Hello, I'm Frosty
ua134  NOW  ub62Gta FB I bought 100 vouchers in Wheel of luck for 5k diamonds and it didn't register with the Spending bonus for House of Cards or the wheel consume bonus.  I have no clue how to screen shot that this happened.  Is there anyway for this issue to be resolved?  I am now lacking: 30 normal cards, 4 Adv. Cards and 51 Jackpot Lotto Vouchers.  I had to spend more diamonds because I didn't have enough to reach 600 without these bonuses.  I would like either the items owed to me or at least my 2,350 diamonds back as I had to purchase 47 more vouchers in total.Thank you for handling this matter in advance.
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 abwflbotihvrwy... Last edit in 2017-10-28 14:55:58

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abwflbotihvrwy...
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 Author| Post time 2017-10-30 13:59:14 | Show all posts
Please Help me
The same thing that happened with the WoL Voucher Purchase in now happening with the Halloween event consuming I started it in hopes to complete but without it working it is very unlikely I will be able to complete it and I will have wasted a large amount  on the hot events  since the latest update on my server these are the things that no longer work  Arena, World Boss, Loop quest ,Homestead ,Twilight Clash, Domination,Team Arena
any help you can be to resolve this for me and all on server would be wonderful  thank you for any help you can be to me
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 abwflbotihvrwy... Last edit in 2017-10-30 13:59:14

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nγχ
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Post time 2017-10-29 03:52:24 | Show all posts
Ty sher has reported this for you... we are waiting to hear back if this gets fixed if not we will look at sending the correct compensation.

nyx
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 nγχ Last edit in 2017-10-29 03:52:24

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It's time to let natural selection take effect... remove all warning labels and let nature sort the rest out.
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Post time 2017-10-28 17:40:23 | Show all posts
Hello guys,
Thanks for letting us know. can you have me a SS (uncropped) of your hot event with spending bonus showing 0? The will be enough for report.
It is working OK on my server, so I can't have it myself
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 rubeolefm Last edit in 2017-10-28 17:40:23

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go7hius
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Post time 2017-10-28 15:11:41 | Show all posts
Hello,
Frosty
ua134  NOW  ub62
Gta FB

I bought 100 vouchers in Wheel of luck for 5k diamonds and it didn't register with the Spending bonus for House of Cards or the wheel consume bonus.  I have no clue how to screen shot that this happened.  Is there anyway for this issue to be resolved?  I am now lacking: 30 normal cards, 4 Adv. Cards and 51 Jackpot Lotto Vouchers.  I had to spend more diamonds because I didn't have enough to reach 600 without these bonuses.  I would like either the items owed to me or at least my 2,350 diamonds back as I had to purchase 47 more vouchers in total.

Thank you for handling this matter in advance.  (like this hun)
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 go7hius Last edit in 2017-10-28 15:11:41

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go7hius
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Post time 2017-10-29 03:47:56 | Show all posts
Frosty has problems with this sometimes, she allowed me in to take her SS (hopes they load)
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 go7hius Last edit in 2017-10-29 03:47:56

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dragonlady
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Post time 2017-10-30 15:05:10 | Show all posts
Replier #6, please make your own thread with ss of your issue, also we will need your IGN, server number and platform, and why would you support your reply to confuse me even more?
Please, please please please, make your own post with all the needed detail for us to be able to help you
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  • I didn't know the support moved things, and this is all about Frosty...  I have to log into her because her computer has no tangible way to take screen shots.
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    2017-10-30 16:36  Reply
  • very sorry, I was unaware of that moving anything   I'm not an avid forum user...
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    2017-10-30 16:43  Reply

 dragonlady Last edit in 2017-10-30 15:05:10

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abwflbotihvrwy...
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 Author| Post time 2017-10-30 16:32:00 | Show all posts
Hi Frosty again
ua 134 NOW ub62
Gta  FB

Please Help me
The same thing that happened with the WoL Voucher Purchase in now happening with the Halloween event consuming I started it in hopes to complete but without it working it is very unlikely I will be able to complete it and I will have wasted a large amount  on the hot events  since the latest update on my server these are the things that no longer work  Arena, World Boss, Loop quest ,Homestead ,Twilight Clash, Domination,Team Arena
any help you can be to resolve this for me and all on server would be wonderful  thank you for any help you can be to me Also exclusive is not working it shows that I purchased the diamonds but not that I spent them which I spent far more then was needed for the Item I want, losing a ridiculous amount of gains now and it is very hard for me to keep having me screen shot it all please help me thank you very much
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  • I have to have her leave and go into her FB in order to get screen shots for her...  It's not a place I like to be, it feels like I am invading her space.   The print screen button on her laptop is faulty evidently...
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    2017-10-30 16:38  Reply

 abwflbotihvrwy... Last edit in 2017-10-30 16:32:00

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dragonlady
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Post time 2017-10-30 17:01:39 | Show all posts
Ok thank you so much, now this all makes so much more sense, I'm trying to chase our SM by the tail right now if she could fix this for you guys asap, will keep you updated
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  • Thank you so much I am still waiting on my WoL issue also so far all the issues I posted here are still up in the air about being taken care of it is kind of you for the help you are giving me
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    2017-10-30 17:05  Reply

 dragonlady Last edit in 2017-10-30 17:01:39

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Post time 2017-10-31 03:22:41 | Show all posts
Edited by go7hius at 2017-10-31 05:25

New set for Frosty   2 more to come...     Well fine they aren't loading at all  so here they are.   Note that on SSC  10 diamonds have been spent compared to the other 2 and still no register with spending bonus.


ok SSC loaded at 0 kb...   trying again  SSB was showing 0kb also,  only trying to make everything appear to be correct as I see it...  not sure what is working and what is not working
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 go7hius Last edit in 2017-10-31 03:22:41

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