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Gauntlet: Not all can enter today! Please fix

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stevy_heartz
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Post time 2017-10-30 04:20:08 | Show all posts |Read mode
Gauntlet: Not all can enter today! Please fix Reply:2| View:440
Edited by stevy_heartz at 2017-11-9 05:02

Today (29.10. GMT) and friday some Guild members could not enter Gauntlet. I thought also due to different summer time switches in EU and USA (see Thread "Wrong time for World Boss and others (different summer time switches?)"). But after time switch in USA it still occured. I could enter from Germany which started summer time today. Maybe it depends on the country from where you play. One who could not play is from middle east and had today winter time like me.

Please fix.

S1029-Lares-GMT.StevyHeartz

Update 31.10.: Today for the 3rd time some guild members could not enter Gauntlet although their server times are correct and WorldBoss now is again correctly at 21:00 GMT. May still be a bug in the Update due to different summer/winter time switches.
Update 4.11.: Today still the same members cannot enter Gauntlet. The last day before the time switch to winter time in USA while EU already had it.
Update 6.11.: After the time switch in USA now EU and USA have the same difference like usual. But still some members cant enter.
Update 8.11.(We): Today some could enter again after some attempts, but one still not after 5 attempts and refreshes.
At 21:00 Gauntlet was shown as in progress. But it had already run at 20:00 ! And sometimes it is anounced in the night.


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 stevy_heartz Last edit in 2017-10-30 04:20:08

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holls
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Post time 2017-10-30 04:50:30 | Show all posts
Hi,
I'm sorry for the inconvenience, I will communicate this issue to the Developer Team.
I will update you when they answer this thread, please remember that the Developer Team do not work at weekends and they have a huge backlog of issues.
Have a nice day,
Holls-Junior Moderator
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 holls Last edit in 2017-10-30 04:50:30

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holls
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Post time 2017-10-31 03:12:14 | Show all posts
Hi,
This case has already been sent to the Dev Team, please wait till I get an answer from them.
Have a nice day,
Holls-Junior Moderator
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 holls Last edit in 2017-10-31 03:12:14

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