I NEED A DIAMOND REFUND 2600X2 IN MY ACCOUNT

kenn james matin-ao

Good day sir im here to ask that you should refund me cause i did not get my diamond its equal to 2600x2 diamond
i have a screen shot of my google transaction purchase just today please i need a refund now thank you i will provide my information down below

-Google play store transaction-


https://ibb.co/hDwVaw

ID: 87414247
VIP: 7


Class:Bladedancer

Server:HKT-1177







my CHARACTER SCREEN SHOT:

https://ibb.co/iMXE2b

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kenn james matin-ao

i need reply asap why is it taking too long to respond thank you

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vita96

Hello Ken,

A refund is not possible, however, please submit an in-game ticket to our support through Setting>Support with below information:

1. Date/time of your purchase
2. Purchase order number
3. Purchase amount
4. Platform (Apple/Google)
5. Brief description (You didn't receive diamonds when your account is recharged or you failed to recharge, etc)

Please note that it may take up to 3 business days for our support to respond to you.

Best Regards,
Vita

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