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recharge trouble

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10301458031514...
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Joined 2017-10-24
Last Visited 2019-12-02
Post time 2017-11-4 22:29:07 | Show all posts |Read mode
recharge trouble Reply:1| View:335
i recharge from telkomsel billing  lost my mkney but no diiamond come 2 my char
can u help me pls

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 10301458031514... Last edit in 2017-11-4 22:29:07

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vita96
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Post time 2017-11-6 04:00:50 | Show all posts
Dear Player,

I'm sorry that you had to experience this.
For recharge failure issue, please submit your ticket at Setting>Support with below info:
1. Date/time of your purchase
2. Purchase order number
3. Purchase amount
4. Platform (Apple/Google)
5. Brief description (You didn't receive diamonds when your account is recharged or you failed to recharge)

Best Regards,
Vita
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 vita96 Last edit in 2017-11-6 04:00:50

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