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stein wulf
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Post time 2017-11-8 12:24:13 | Show all posts |Read mode
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SteinWulf
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In Capsule Toys: I had 10 free capsules so I spin the one says 10 spins, it wouldn't work. So I tried 2 more times finally it works but come to find out it spinned 30. So it used 1000 diamonds and never popped a message of if you want to spin. I want those diamonds back. The game has been lagging or slowly loading which cause me to lose these diamonds I didn't wish to spin, when I have free spins. Please HELP!!

Event Bonus: When  each spin you do is 100 diamonds not 50 diamonds. What is going on here??? Once again I get ripped off for this too. PLEASE LOOK INTO THIS.. HELP!! I can't do screen shots cause it already happened.

Gauntlet: Messes up where the wolves keeps walking to do dmg on the angel even after killing them. Plus no wolves coming out so you exit and go back in, it messes up BIG time with everything saying 0. So what is happening?

Loading is being super slow and the game is lagging BIG time.
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 stein wulf Last edit in 2017-11-8 12:24:13

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meadowsweetfm
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Post time 2017-11-8 12:56:21 | Show all posts
Hi there. This is one of those cases where we will have to check logs before we can offer any comp or tell you what you got. Could you perhaps give us a time frame of when the diamonds were spent?
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 meadowsweetfm Last edit in 2017-11-8 12:56:21

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stein wulf
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 Author| Post time 2017-11-9 01:17:03 | Show all posts
I believe the Toy Capsule was around 4pm -7pm. The event bonus was around 9pm- 1030pm pacific time
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 stein wulf Last edit in 2017-11-9 01:17:03

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nγχ
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Post time 2017-11-9 02:04:22 | Show all posts
I will report this now for you...

Nyx
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 nγχ Last edit in 2017-11-9 02:04:22

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It's time to let natural selection take effect... remove all warning labels and let nature sort the rest out.
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stein wulf
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 Author| Post time 2017-11-10 08:52:47 | Show all posts
Still no word
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 stein wulf Last edit in 2017-11-10 08:52:47

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meadowsweetfm
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Post time 2017-11-10 11:34:40 | Show all posts
Nothing yet.
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 meadowsweetfm Last edit in 2017-11-10 11:34:40

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 Author| Post time 2017-11-12 07:44:20 | Show all posts
Still nothing
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 stein wulf Last edit in 2017-11-12 07:44:20

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meadowsweetfm
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Post time 2017-11-12 11:36:35 | Show all posts
Nothing yet, and its the weekend. will be a few more days, but am bumping the report.
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 meadowsweetfm Last edit in 2017-11-12 11:36:35

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 Author| Post time 2017-11-19 07:30:49 | Show all posts
Still nothing, what's going on?
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 stein wulf Last edit in 2017-11-19 07:30:49

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redsneakers
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Post time 2017-11-19 17:24:31 | Show all posts
Still no sorry. Hopefully after this weekend end.
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 redsneakers Last edit in 2017-11-19 17:24:31

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