Charged for recharge twice

davejh1981ffvii@gmail.com

I recharged for $9.99 and was charged twice today. I only recharged once. I haven't collected anything yet and would like this issue resolved. I tried to file a complaint, but it won't let me submit a ticket without a screenshot. I don't have a program for taking screenshots and I am not going to download one just for this. At the bottom of the suppot page it says file any complaints to report@gtarcade.com. That doesn't work and it only brings up a blank page. My server is S570roseheart. Character name is Bo obilicious. (no space between the letters, had to put one therejust to send this ticket) The two order numbers, (only one of which I wish to be charged for) are, 151028525623825 and 151028525921606. Please get them to fix this and make it right.

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