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New Client - black Screen?

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aawinger100
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Post time 2017-11-11 23:22:51 | Show all posts |Read mode
New Client - black Screen? Reply:1| View:328
Just downloaded the new client but when I started the game the window came up but remained black.  I reloaded the game and tried again - same result.  I went to the initial screen and it will bring up "recharge" just fine and the small video will play.  Any insight on what I need to do get it working?

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 aawinger100 Last edit in 2017-11-11 23:22:51

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florisha
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Post time 2017-11-11 23:31:12 | Show all posts
Hi,

You can try one more option before we have devs inspect your account.

Try uninstalling the client again and remove all the cookies, then re-install it again.

I presume you were using the older client.

See if it helps.

Thanks,

Florisha
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  • I will try that - obviously it means that someone can't run the older and the new client on the same workstation.
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    2017-11-12 02:14  Reply

 florisha Last edit in 2017-11-11 23:31:12

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