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11-11 special IV event

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djfarao
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Post time 2017-11-12 05:03:32 | Show all posts |Read mode
11-11 special IV event Reply:4| View:445
Hi there! 11-11 special IV event
i just have buy 2 equipment enchant chest 2x500 topaz and i can't use them can you fix that for me !!
.server S183-Nibelung-EST name GEORGIA
thanks in advance.

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 djfarao Last edit in 2017-11-12 05:03:32

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michael-jm
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Post time 2017-11-12 07:10:23 | Show all posts
Hi,

Thank you for providing your in game name and server number.

Provide a screenshot of the problem also if you can.

I reported it to the devs to be checked.
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  • Gday to you there thanks for replying to that issue. the link .http://ibb.co/j0QaNb as you can see the equipment there are in shards file thats why ican't use them help pls THANK YOU
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    2017-11-12 15:22  Reply

 michael-jm Last edit in 2017-11-12 07:10:23

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djfarao
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 Author| Post time 2017-11-12 21:34:18 | Show all posts
Hi there .i buy from event 11-11 special IV 2 CHESTS (500 TOPAZ EACH) I GET FROM THE CHESTS 1 dragon skull remnant and 1 dragon girdle remnant as you can see in the link
.http://ibb.co/j0QaNb
from top second line . first and second all that happens Yesterday around 20.00 time.the system put them in shards file i can't use them. Thanks for helping me
server S183-Nibelung-EST name GEORGIA
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 djfarao Last edit in 2017-11-12 21:34:18

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michael-jm
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Post time 2017-11-14 03:26:23 | Show all posts
Hi,

The devs checked and the items were gotten.

If you insist that you can not use them, please provide a screenshot with error message.

michael-jm
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 michael-jm Last edit in 2017-11-14 03:26:23

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lunar0309
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Post time 2017-11-23 11:35:27 | Show all posts
You need to sync the shards!
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 lunar0309 Last edit in 2017-11-23 11:35:27

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