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Palace Dungeon Trophy Error?

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maudibs
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Post time 2017-11-12 14:11:17 | Show all posts |Read mode
Palace Dungeon Trophy Error? Reply:4| View:482
What happened here?

After being AFK for quite a while.

I return to see in the scrollback-log:




TWO messages say "obtained [Divine Shield]x1"

Yet there is only ONE Divine Shield in trophies.

And no I don't think it's a different player. (Though I could be proven wrong)

Sometimes the game displays my name as 'S648.S649.Grey' & sometimes as 'S649.Grey'
Blame repeated merges for that.

S649
Grey

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 maudibs Last edit in 2017-11-12 14:11:17

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ulothar
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Post time 2017-11-12 17:32:37 | Show all posts
Hello Grey

I will forward this to the devs to investigate the issue. I will come back once I have their reply.

Thank you
Ulothar Senior Moderator
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 ulothar Last edit in 2017-11-12 17:32:37

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ulothar
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Post time 2017-11-13 19:19:18 | Show all posts
Hello again

I've just been informed by the devs that you did not and should not receive 2 Divine Shield relics. Some times when you refresh the page it will show you the same messages.

Thank you
Ulothar Senior Moderator
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 ulothar Last edit in 2017-11-13 19:19:18

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 Author| Post time 2017-11-14 19:12:48 | Show all posts
thanks for the response.  I am not surprised that the devs would say 'you should not receive 2...'

However the devs should be aware this is not a simple message repeated issue.
The messages are slightly different.

I would say this is more of a I got 2, but I'm not supposed to get 2 so the second wasn't given issue.
In which case, it's somewhat rude for people to get a message for something they didn't really get.
Take out the erroneous messaging? Improve the coding?  

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 maudibs Last edit in 2017-11-14 19:12:48

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Post time 2017-11-14 20:48:36 | Show all posts
Hello again

Well trust me the devs are giving any missing resources / item that is missing from a player, if that was the case you would definately received the missing item (if that was the case). I delt many times with players who should receive an item which they didn't and the devs corrected this mistake (error / bug or whatever) so there is no reason to be surprised or not about it

The reason you got 2 messages (Even slightly different) should be because of a refresh. The devs are aware of the issue now that caused this message, after their investigation of your case, so I am guessing they will deal with it. It's not a hugely important issue, since it doesn't affect the gameplay that much, and this is why it shouldn't be a top priority to fix.

Thank you
Ulothar Senior Moderator

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