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Trying to payback

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methodsx1991
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Post time 2017-11-13 12:42:13 | Show all posts |Read mode
Trying to payback Reply:3| View:476
Ok I have the ability to use my debit card to recharge on here to payback a dispute that was made by accident. support wants me to provide a transaction id or payment id. I looked under my account now and dont see a purchase history is that becuase I havent recharged yet. If not where do i find the transaction id needed for them to get my account un blocked
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 methodsx1991 Last edit in 2017-11-13 12:42:13

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methodsx1991
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 Author| Post time 2017-11-13 13:23:58 | Show all posts
I just need to know if i recharge here i pick the server my characters on and it shows the account next to it and i recharge the ammount I need to. to unlock my account where i get the payment id or transaction id whatever is needed to prove it. Shouldnt it be right on the site since id be doing it here
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 methodsx1991 Last edit in 2017-11-13 13:23:58

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methodsx1991
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 Author| Post time 2017-11-13 14:51:42 | Show all posts
Bump I am trying to get an answer I looked under my account and there is no payments section I wanna recharge so I Can give the devs the info they need but I Do not know where I Would get the transaction id. Also if i recharge on the site i pick the server and it shows my alt account thats how its done right i never recharged anywhere except from through fb i dont wanna mess it up since its 230$
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 methodsx1991 Last edit in 2017-11-13 14:51:42

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ulothar
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Post time 2017-11-13 16:57:01 | Show all posts
Edited by ulothar at 2017-11-13 17:00

Hello methodsx1991

From a talk with a FB moderator I had (since you only recharged through FB) you can check the payment history (all of your transactions) by going at the FB pay history (settings-payments-click open area of Recharge-Pay ID) there you should be able to find the transaction ID you are looking for.
This is what you should be able to see

Thank you
Ulothar Senior Moderator
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 ulothar Last edit in 2017-11-13 16:57:01

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