I CANT TAKE MY VIP

abxtyyxhweyrdb_y@facebook.com

I bought $ 50 VIP AND MORE TO UPGRADING TO PLAY ON GEM 13/11 14/11 BUT TO ME TODAY still can not see what you have ??? WHY IS

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wulf88

Dear player,

We apologize for the inconvenience.
For recharge issues, please resort to the ingame support by contacting them through an ingame or a web ticket.

To make an in-game ticket, please follow the instructions as per screenshot below:


Alternatively, to contact the support through the web, please visit the following link and create your ticket:
https://support.gtarcade.com/search/submit?gid=182

In your ticket, explain your issue thoroughly and report the following information:
- Server ID
- Character ID
- Character Name
- Date Recharged
- Amount Recharged
- Unique Transaction ID (from your google payments profile, or your bank statement)

Any screenshots that prove your point should be uploaded first to an image-hosting website (like imgur.com), and then only copy and paste their links into your ticket. You may also upload your screenshots directly into your ticket by tapping on the Image icon at the bottom. The support might take up to 4 business days to respond. Please wait patiently for your issue's resolution.

Regards,
Wulf

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