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Thanksgiving Value I - Kabam ua4

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bobbybob
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Post time 2017-11-16 19:15:06 | Show all posts |Read mode
Thanksgiving Value I - Kabam ua4 Reply:13| View:1102
Edited by bobbybob at 2017-11-16 19:53

Yesterday our server was down - not possible to enter game - not possible to recharge any diamonds.

Now day2 of "Thanksgiving Value I" is not activated - and i usually recharge every day during this event a little bit.

Is there any way to get day 2 activated now?

IGN: Bobbybob
Kabam/Wonderhilll ua4 (38)

UPDATE: did 2 recharges today - day 2 is activated - but now day 3 is missing...



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 bobbybob Last edit in 2017-11-16 19:15:06

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redsneakers
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Post time 2017-11-16 23:16:09 | Show all posts
I will report this for you. Need you to provide the transaction ID from each day you've done the recharged until 18th. You can update the thread everyday until then and provide the screenshot on the 18th which one didn't lit up.
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 redsneakers Last edit in 2017-11-16 23:16:09

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bobbybob
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 Author| Post time 2017-11-17 00:24:37 | Show all posts
transaction ID is a good idea - but i don't know where i can find this - kabam/wonderhill has no recharge-history etc. - and recharge is only ingame possible.

recharge was with my mobile-phone, today (12:47 and 12:51 gmt) = 6:47 / 6:51 AM Server time

and recharge for day 1 (before Server crashed) was with mobile-phone too - (19:52 server-time) - but this day is not the problem.

i'm sure, the devs can see this without a transaction-id. (not the first time, that there is a recharge-problem)
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 bobbybob Last edit in 2017-11-17 00:24:37

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redsneakers
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Post time 2017-11-17 00:48:22 | Show all posts
Just remember to post a screenshot on the 18th. Report will be make after that.
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 redsneakers Last edit in 2017-11-17 00:48:22

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 Author| Post time 2017-11-19 00:33:17 | Show all posts
Todays reward missing - the most important one..

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 bobbybob Last edit in 2017-11-19 00:33:17

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nγχ
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Post time 2017-11-19 00:57:16 | Show all posts
I have now reported this for you

Will be the start of next week till we hear back

nyx
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 nγχ Last edit in 2017-11-19 00:57:16

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It's time to let natural selection take effect... remove all warning labels and let nature sort the rest out.
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 Author| Post time 2017-11-21 06:50:14 | Show all posts
any news maybe?
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 bobbybob Last edit in 2017-11-21 06:50:14

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yunadalmasca
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Post time 2017-11-21 07:12:43 | Show all posts
nothing yet, but i'll give them a nudge
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 yunadalmasca Last edit in 2017-11-21 07:12:43

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 Author| Post time 2017-11-22 02:04:22 | Show all posts
still waiting...
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 bobbybob Last edit in 2017-11-22 02:04:22

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silver zero
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Post time 2017-11-22 03:11:14 | Show all posts
It was pushed to the top of the list and will be dealt with first thing tomorrow
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 silver zero Last edit in 2017-11-22 03:11:14

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Required Info: IGN, Server, Platform, Screen Shots & *Transaction ID's for Recharges* Comp Conditions
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