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Purchase from Angels Party never recieved

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ctaldesign
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Post time 2017-11-17 12:00:25 | Show all posts |Read mode
Purchase from Angels Party never recieved Reply:2| View:404
Greetings,
On 10/17/17 I purchased from Angel Party > Angels' Gift, the 'Winter Castle' from the "Hot Goods" tab.  It never appeared in my Homestead Stock or Decoration's window.  I had the cost of the purchase deducted from my Starfishes however.
I've posted 3 messages on this ticket with no response and no reciept of the item I purchased.

I'm only wanting to get what I gave resourses for.  

bjorn
(Lael739 )

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 ctaldesign Last edit in 2017-11-17 12:00:25

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meadowsweetfm
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Post time 2017-11-17 12:17:47 | Show all posts
Need some screen shots that it was bought during that AP, and that you dont have it. Will also need your platform. For future reference, here is the best place to make reports, as the ticket system has been down for quite some time.
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  • lol.. then everytime we buy an item, we must have an Screen shot? if i buy mount exp on shop i must screen shot? IMAO
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    2017-11-17 12:40  Reply

 meadowsweetfm Last edit in 2017-11-17 12:17:47

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yunadalmasca
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Post time 2017-11-17 13:40:38 | Show all posts
if you had noticed that the purchased item did not appear in your inventory, would you not have gone back in to take a ss to prove that you had in fact made the purchase? surely you knew that you would have to supply proof to back up your claim. as this is a month old issue now, i am not sure the devs will do anything without a screen shot. we can try, but i cant make any promises. can you at least supply a ss of this item not in you Homestead decorations inventory?
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 yunadalmasca Last edit in 2017-11-17 13:40:38

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