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2000 diamonds recharge issue

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AbxsGhtblZkwOu...
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Joined 2017-6-26
Last Visited 2020-09-17
Post time 2017-11-20 13:48:25 | Show all posts |Read mode
2000 diamonds recharge issue Reply:1| View:260
hi lod, i have this issue for the last few days. the rest of the amount like 1000, 5000 or 10000 has no issue. the message is This In-App has already been bought. your purchase will be restored free!
server HKT-371
id 47911454
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 AbxsGhtblZkwOu... Last edit in 2017-11-20 13:48:25

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prophetcore
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Joined 2017-10-20
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Post time 2017-11-20 18:17:01 | Show all posts
Dear Player,

please contact the in-game support by creating a support ticket.

You will find the support system in-game in the settings by clicking on support as shown in the picture below:


Please include at least the following information in your ticket:

-Player ID
-Server
-A brief description of your issue
-Timestamp of your purchase
-A screenshot of the error message you receive

You should use image sharing websites like "imgur.com" to upload your screenshot and state the link into your ticket.

The in-game support should answer you within 4 business days and they may ask for additional information if necessary.

Thank you very much.

Regards,

Prophetcore
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 prophetcore Last edit in 2017-11-20 18:17:01

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