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Brew Festival Daily Reward Can't Collect

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grimreaper.x10
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Post time 2017-11-21 03:41:02 | Show all posts |Read mode
Brew Festival Daily Reward Can't Collect Reply:10| View:472
Dear Devs,

This brew festival first day i ranked 11th at the end of day which was 20/11/2017 HKT 11:00pm but i couldn't claim any rewards for the daily challenge which i am allowed to recieve within 24 hours of the days ranking end at 11pm. Even now that time has not passed but the rankings have been updated and i can't see my name on daily rankings anymore or the option to claim the reward. I am in total rankings # 14 now so i would appreciate it if you can forward me the proper rewards which should be available to me. I have invested too much time and money as i have enjoyed the game but having these experiences is dissapointing to say the least. The very same problem occurred during last Tycoon Event where i couldn't collect daily rewards, which i overlooked but this time it is a bit too much.

I play on HKT-1189 Server and my Character ID: 113394227 with a VIP 8 membership. I would appreciate it if you could take care of the problem which i seem to be experiencing.

Character Name: Grimsk
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 grimreaper.x10 Last edit in 2017-11-21 03:41:02

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nickname_45033283
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Post time 2017-11-21 11:17:49 | Show all posts
Dear GM

I got the same case, i was ranked under 100 (i forget it my ranking betwen 70 - 90) but i couldn't collect my reward.

name player : zBoom (VIP 9)
Server        : HKT-1087
Char id        : 15593891

I am very disappointed
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 nickname_45033283 Last edit in 2017-11-21 11:17:49

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nerak.saman
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Post time 2017-11-21 07:39:42 | Show all posts
Edited by ceka at 2017-11-21 08:23

Same problem here, i play on EU-1118. I was ranked 29rd in daily rank but couldn't collect my reward.

Name player: Ceka
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 nerak.saman Last edit in 2017-11-21 07:39:42

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hisnandez
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Post time 2017-11-21 13:26:38 | Show all posts
I think it’s game wide est here
And nonrewards places in 50-60th place
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 hisnandez Last edit in 2017-11-21 13:26:38

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AbwYO3LPU5TMpo...
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Post time 2017-11-21 13:35:04 | Show all posts
same problem here in brew Festival Daily. RANK 85 , i play on EST-1619
ID : 31953684 Name player: KM

Please FIX!
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 AbwYO3LPU5TMpo... Last edit in 2017-11-21 13:35:04

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nightdarkfever
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Post time 2017-11-21 14:37:18 | Show all posts
Same problem here, i can not take my daily reword
NightFever
EU-1167
244199
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 nightdarkfever Last edit in 2017-11-21 14:37:18

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abyocmdx-7nhd7...
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Post time 2017-11-21 14:51:34 | Show all posts

Same problem here, i can not take my daily reword in brewfest
ID:37843901
Server:EST-1692
Player name:Nemesia
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 abyocmdx-7nhd7... Last edit in 2017-11-21 14:51:34

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dewankatarina
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Post time 2017-11-21 15:04:54 | Show all posts
Same problem here HKT 1184
ID 6014221
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 dewankatarina Last edit in 2017-11-21 15:04:54

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prophetcore
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Post time 2017-11-21 16:24:15 | Show all posts
Dear Players,

thank you for contacting us.

As already announced by an in-game mail, our developers are already aware of the issue and working on it to fix it as soon as possible.

Please be patient until it is fixed.

Thank you very much.

Regards,

Prophetcore
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 prophetcore Last edit in 2017-11-21 16:24:15

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ceka
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Post time 2017-11-21 16:48:05 | Show all posts
Do we continue the event? What happen now? Or we are waiting that you do something about this bug? I don't want to spend my diamonds for another bug....
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 ceka Last edit in 2017-11-21 16:48:05

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