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Recover Character / Account

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abywjazvhpgix2...
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Post time 2017-11-21 10:03:48 | Show all posts |Read mode
Recover Character / Account Reply:4| View:948
Edited by nik2013 at 2017-11-22 10:53

good afternoon I want to recover my character from the game and asked for support and told me to reinstall the game on the cell phone that I had and put guest mode as I was and I can not recover my character I still have photos of that character and I kind of started it to play, and stop playing I also remember the name of the pj and guildif any adm can help me I will be grateful because I want to go back to vice
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 abywjazvhpgix2... Last edit in 2017-11-21 10:03:48

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prophetcore
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Post time 2017-11-21 16:25:41 | Show all posts
Dear Player,

We only support posts made in the English language. Please resubmit your post in English below, so that we can assist you.
This policy is being repeatedly encouraged by our team. We constantly remind our community to keep their posts in English, as providing an easily accessible and understandable directory of Legacy of Discord information is one of our priorities.

Thank you for your understanding.

Regards,

Prophetcore
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 prophetcore Last edit in 2017-11-21 16:25:41

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nik2013
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Post time 2017-11-22 10:54:14 | Show all posts
edited theme I hope support
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 nik2013 Last edit in 2017-11-22 10:54:14

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nik2013
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Post time 2017-11-24 06:36:18 | Show all posts
I'm waiting for help from some administrator
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 nik2013 Last edit in 2017-11-24 06:36:18

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vita96
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Post time 2017-11-25 20:57:19 | Show all posts
Dear Nik2013,

Did you not bind your character to facebook, twitter or GTArcade before uninstalling? If you did not do that, uninstalling the game from your device will delete the data that is stored on your device, thus, you will not be able to find your character.

In order to retrieve it, you will need to contact our support team through this link and provide the following information:
(1) A brief description of your issue (please make sure you state if you are guest account player/if you linked your game progress/Have you delete the game?)
(2) Lost account ID (the numbers) and your In-Game Nickname
(3) Lost account server number
(4) Lost account level
(5) Lost account VIP level
(6) Lost account Diamond amount
(7) Lost account Nobility rank
(8) Lost account Guild name
(9) An email address that has not been registered to any GTArcade games before (If we find your lost account and verify your authenticity, it will be moved to this account)

Any screenshot of you character will also be very helpful in locating your character.

Please give our support team 3 business days to respond to you. If you do not receive any response by then, feel free to let me know here.

Best Regards,
Vita
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 vita96 Last edit in 2017-11-25 20:57:19

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