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Problem with the game

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el.bryan.mas.n...
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Post time 2017-11-22 00:45:23 | Show all posts |Read mode
Problem with the game Reply:2| View:298
Hi i have problem with login the game which the servers do not load me and I can not give play



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 el.bryan.mas.n... Last edit in 2017-11-22 00:45:23

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abzkjwi86ridcf...
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Post time 2017-11-22 20:54:27 | Show all posts
i got only black screen
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 abzkjwi86ridcf... Last edit in 2017-11-22 20:54:27

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prophetcore
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Post time 2017-11-23 00:42:03 | Show all posts
Dear Players,

Most problems of this type can be solve by doing one of the following steps:


Please make sure that you have your account bound to Facebook, Twitter or GTArcade account before doing the steps below.


1. Ensure that you have a stable internet connection, switch between wi-fi and mobile data.
2. Force close the app and clear your cache (if your are using android).
3. Uninstall and Reinstall the app.


If you are still having this issue, please submit a ticket to our support here. Briefly explain your issue and provide our support with your Character ID, Server ID, your Device type and Operating System version. Also Include a screenshot of where the game got stuck.

Thank you very much.

Regards,

Prophetcore
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 prophetcore Last edit in 2017-11-23 00:42:03

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