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recharge suspension

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lightingbolt38...
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Post time 2017-11-25 06:07:13 | Show all posts |Read mode
recharge suspension Reply:4| View:491
i am trying to recharge my account but it is telling me my recharging is suspended and it will not allow me to recharge using a different method.Can somebody help me solve this problem. gtarcade  Lynardo virgil 1223
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 lightingbolt38... Last edit in 2017-11-25 06:07:13

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corruptarmy
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Post time 2017-11-28 16:33:29 | Show all posts
Edited by corruptarmy at 2017-11-28 16:37

We checked and found you did a charge back for your rc. Please inform us if you want to pay it back.
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  • Hey im apollo from server 1131murrow i am having the same issue but if theres a way to unblock by paying im all for it
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    2017-11-29 21:06  Reply
  • yeah I feel the same way  Apollo  but it bad when you are trying to fix this and they don't seem to want your money
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    2017-11-30 09:11  Reply
  • Reply lightingbolt38572@yahoo.com : Right that is so crazy because I have been trying to get this issue resolve for quite sometime, and nothing, my bank stated months ago since the money was place in my account their is no way to reverse it, I have beg these people and no one helps, what I'm going to do is charge back every penny I put into this game and cut all ties ("washing my hands")
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    2017-12-1 21:08  Reply

 corruptarmy Last edit in 2017-11-28 16:33:29

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xomaloa
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Post time 2017-11-25 07:01:22 | Show all posts
Hello Lynardo, we will look into this, please be patient.
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 xomaloa Last edit in 2017-11-25 07:01:22

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lightingbolt38...
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 Author| Post time 2017-11-27 23:48:07 | Show all posts
please help me I like playing this game but if I cant recharge then I will start getting behind and I will eventually lose interest and this is one of the better games online
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  • Have you done a chargeback? If is that, then you found your answer, recharges are suspended in this case.
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    2017-11-28 00:04  Reply
  • NO I HAVENT DONE ANY CHARGEBACKS  AND I HAVE A DIFFERENT CARD TO USE ON MY ACCOUNT
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    2017-11-28 06:22  Reply
  • Reply lightingbolt38572@yahoo.com : No need to all caps, buddy. And it seems that you actually done a chargeback in the past. As I said, you found your answer to why is blocked to do recharges.
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    2017-11-28 21:16  Reply
  • well I don't know what happened but they need to unblock it so I can recharge because I hate to quit playing the game because I need to recharge my diamonds. If I cant recharge I will lose my vip standing among other things so I guess somebody higher up needs to approve the unblock
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    2017-11-29 07:04  Reply
  • Reply lightingbolt38572@yahoo.com : well, is all up to the devs to unblock or not. they most likely will, if is the 1st time, but don't ever do a 2nd, as they won't.
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    2017-11-30 10:13  Reply
  • hey felipe I am willing to repay what was charged back if that is what it takes to get my recharge back
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    2017-12-1 00:50  Reply
  • thanks for fixing my account!!!!! ))))))
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    2017-12-2 05:00  Reply

 lightingbolt38... Last edit in 2017-11-27 23:48:07

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thatseason
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Post time 2017-11-28 00:20:39 | Show all posts
Hi Lynardo, there is no update yet. Could you attach an un-cropped screenshot that shows the message described to help us make this report more complete?

Thank you.
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 thatseason Last edit in 2017-11-28 00:20:39

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Please provide IGN, Server, Platform and any necessary screenshot(s) in your report. Issue regarding Recharge will require your transaction ID.
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