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Missing Grand Expedition rewards.

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night shift
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Post time 2017-11-27 14:00:45 | Show all posts |Read mode
Missing Grand Expedition rewards. Reply:6| View:537
Edited by night shift at 2017-11-27 14:30

I was a member in a guild who defeated all the 20 guilds in Grand Expedition. I was not able to claim all the rewards so it was sent to my mail.

However, I am missing the rewards for the the 20th point for the defeated guild. I was only able to receive 50 sun gems and 15 artifact pet equipment shard chests. It should have been 120 sun gems and 45 artifact pet equipment shard chests. I hope the missing 70 sun gems and 30 artifact pet equipment shard chests will be sent to my mail soon.

EDIT:  Sorry for the double pic upload, I was not able to see the first file right away so I attached another one.



IGN: NightShift
Server: S481-Selune-HKT

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 night shift Last edit in 2017-11-27 14:00:45

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ulothar
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Post time 2017-11-27 17:05:03 | Show all posts
Hello NightShift

I forward this to the devs to check and investigate it. Once I have their answer will come back to you.

Thank you
Ulothar Senior Moderator
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 ulothar Last edit in 2017-11-27 17:05:03

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quasimodo
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Post time 2017-11-27 21:20:34 | Show all posts
I will use this thread, because the problem is almost the same. I hope, you can help me, ulothar!

Server: S938 - Greyfal
Name: flynn

The guild rank - 6. The rank depends on DMG - 49. I couldnt claim my rewards because of some reasons. After the end of the event, I didnt recieve the rewards in my mailbox. Please, help me, if you can!
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 quasimodo Last edit in 2017-11-27 21:20:34

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night shift
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 Author| Post time 2017-11-30 12:09:03 | Show all posts
My ticket has been closed but I still haven't been compensated for this so I'll just bump this thread. Any updates on this?
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 night shift Last edit in 2017-11-30 12:09:03

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night shift
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 Author| Post time 2017-11-30 21:23:53 | Show all posts
Missing rewards received, thank you very much!
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 night shift Last edit in 2017-11-30 21:23:53

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Post time 2017-12-1 01:51:25 | Show all posts
Hello again

@NightShift , I just received the reply from the devs. The rest of the rewards should be delivered to you.

@flynn, you will be compensate but please be patient.

Thank you
Ulothar Senior Moderator
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  • Thank you! I try, Ulothar, but... I face you every evening in Conquest. You are player like us. You know how many problems without decision has this game. Thanks, again!
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    2017-12-1 19:10  Reply

 ulothar Last edit in 2017-12-1 01:51:25

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Post time 2017-12-4 01:38:13 | Show all posts
Server: S938 - Greyfal
Name: flynn

Still I haven't received any compensation or the rewards for this event
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  • ulothar 

    Sr. Player Moderator

    Hello again

    The devs are not working during weekends, I guess you will be compensate soon.

    Thank you
    Ulothar Senior Moderator
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    2017-12-4 16:16  Reply
  • Thank you!
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    2017-12-4 18:14  Reply

 quasimodo Last edit in 2017-12-4 01:38:13

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