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swatt
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Post time 2017-11-29 11:42:05 | Show all posts |Read mode
Lost Account Reply:7| View:444
Edited by swatt at 2017-11-29 11:48

I was playing LoA II when I decided to log off. The next morning, when I wanted to play I logged into my acc and I didn't see my username or anything. In my "Previous Servers" tab it sayed that I had not played any previous servers. I thought making a new acc would fix the issue but of course, it didn't. I tried on another server but my acc was lost. I was level 31-33 and my username was "Swatt" in the guild, "APOCOLYPSE".
My user was replaced with another user.
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 swatt Last edit in 2017-11-29 11:42:05

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ulothar
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Post time 2017-11-29 16:20:36 | Show all posts
Hello there

Can you please give me your IGN and your Server ? I need the ones from the account you think that has been lost.

Please note that some times you need to clear to clear your cache memory and refresh the page in order to see the server you are playing on. So that "other" user you are talking about who got your account is most likely your account .

Thank you
Ulothar Senior Moderator
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  • Here are my new accs :
    Previous servers you have played in :

    S1573-Hunter-ESTWarriorLvl.2

    S1574-Jacques-ESTRainLvl.2

    Thinking that making a new acc would fix it.

    My old acc was

    S1574-Jacques-ESTSwatt Lvl.32
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    2017-11-29 21:58  Reply
  • If you guys aren't able to get my acc back, its fine. I started a new acc. I can just redo everything
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    2017-11-30 05:31  Reply

 ulothar Last edit in 2017-11-29 16:20:36

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atanasovski_kr...
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Post time 2017-12-4 04:05:50 | Show all posts
I also have a missing account on server raum S1445.
ING:ir
lvl:68
BR:7.8m
Heroes:theresa,quaker,hurley,thera and main
Please if you can do something to bring back my Raum server back
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 atanasovski_kr... Last edit in 2017-12-4 04:05:50

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ulothar
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Post time 2017-12-4 07:33:43 | Show all posts
Edited by ulothar at 2017-12-6 05:25

Hello again,

I did forward this to the devs, once I have their answer will come back.


Thank you
Ulothar Senior Moderator

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 ulothar Last edit in 2017-12-4 07:33:43

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ulothar
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Post time 2017-12-6 05:23:18 | Show all posts
Edited by ulothar at 2017-12-6 05:25

Hello again

I've just been informed that the character has not been lost, you just didn't choose the previous server played. You should try again and you will find it.
@atanavoski_krist , there is no such character "ir". So please can you provide me your IGN properly?

Thank you
Ulothar Senior Moderator
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 ulothar Last edit in 2017-12-6 05:23:18

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swatt
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 Author| Post time 2017-12-7 09:33:00 | Show all posts
Hey Ulothar,

Thanks for all the support and all the things that you've done for us. I just started a new acc and everything is fine now. No need to continue searching for my lost acc. Although I am pretty mad that I lost my acc, I don't really care that much. I've been playing a lot recently and now my account "Rain" in S1574-Jacques-EST is level 52.
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 swatt Last edit in 2017-12-7 09:33:00

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swatt
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 Author| Post time 2017-12-7 09:56:57 | Show all posts
I'm sorry if I have wasted your time in all of this searching. Due to this, I hope there's a way for me to repay you for helping. Maybe besides paying for something but anything
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 swatt Last edit in 2017-12-7 09:56:57

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ulothar
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Post time 2017-12-7 16:17:02 | Show all posts
Hello swatt

Hehe I am just doing my job don't worry about and you do not waste my time, it's my pleasure to assist you with anything.

Thank you
Ulothar Senior Moderator
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 ulothar Last edit in 2017-12-7 16:17:02

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