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Recharge problem

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kjell-j
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Post time 2017-11-29 21:34:17 | Show all posts |Read mode
Recharge problem Reply:10| View:1181
hi, i recently got my recharge unblocked but get a message that the recharge failed when i try to recharge, i contacted my bank and they say its not a error on their side and my card dont get declined by them, can you guys please look into this?❤️ IGN: Sabrina, server Ua259, Gtarcade, ID:80439
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 kjell-j Last edit in 2017-11-29 21:34:17

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redsneakers
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Post time 2017-11-29 23:23:09 | Show all posts
The ID doesn't look any transaction ID. Can you double confirm what is the transaction ID from that failed transaction? Or if you have any screenshot of it?
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 redsneakers Last edit in 2017-11-29 23:23:09

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kjell-j
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 Author| Post time 2017-11-29 23:32:24 | Show all posts
It doesnt show no transaction ID, and i cant screenshot somehow, the message says: Payment failed, the credit card u entered was rejected. Please contact support or change your payment method
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 kjell-j Last edit in 2017-11-29 23:32:24

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redsneakers
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Post time 2017-11-29 23:46:19 | Show all posts
I'm pretty sure GTa won't refuse any payment unless your card having issue. And you need to make sure you enter CCV no everytime. Sometimes because of the CCV no is wrong it does that too. Can you double check and try again maybe?
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 redsneakers Last edit in 2017-11-29 23:46:19

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kjell-j
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 Author| Post time 2017-11-29 23:48:30 | Show all posts
Ive tried multiple times and written the CCV no every time :/
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 kjell-j Last edit in 2017-11-29 23:48:30

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redsneakers
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Post time 2017-11-30 01:03:25 | Show all posts
Could you try different payment method?
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 redsneakers Last edit in 2017-11-30 01:03:25

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kjell-j
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 Author| Post time 2017-11-30 02:47:29 | Show all posts
I cant use other methods
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 kjell-j Last edit in 2017-11-30 02:47:29

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redsneakers
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Post time 2017-11-30 02:58:05 | Show all posts
I'm sorry but you need to contact your bank again. And I did asked you up there if you can give screenshot since you don't have any transaction ID.
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 redsneakers Last edit in 2017-11-30 02:58:05

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kjell-j
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 Author| Post time 2017-11-30 07:51:59 | Show all posts
here is the pic i got to take on my laptop, the bank says its not declining from their side :/
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 kjell-j Last edit in 2017-11-30 07:51:59

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tisiphone
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Post time 2017-11-30 08:41:13 | Show all posts
Hi Player. You could try and pay through PayPal, when you go and pay you can either login and pay or just pay. Or create an PayPal account which takes about 5 minutes. I hope this helps.
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 tisiphone Last edit in 2017-11-30 08:41:13

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