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missing 390 voucher attempts in echoes of doom

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legrev_villalu...
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Post time 2017-11-30 14:27:17 | Show all posts |Read mode
missing 390 voucher attempts in echoes of doom Reply:2| View:355
Edited by legrev_villaluna@yahoo.com at 2017-11-30 14:29

good day, as i was buying the voucher in the mall when it pops up in the right side screen of the game i accidentally used all of it but when i went to echoes of doom not a single attempt i found. please help me and im saying the truth u can see in my game history if u have. and also 1 thing i did participate in survey but till now i have not receive the participation reward on it.
thank you for reading my problem and have a nice day. can i retrieve those vouches coz honestly i accidentally clicked all and im planning to save it on purpose.
S1252 - GuNGreV



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 legrev_villalu... Last edit in 2017-11-30 14:27:17

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ulothar
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Post time 2017-11-30 16:26:06 | Show all posts
Hello GuNGreV

I will forward the issue of the vouchers to the devs to investigate, once I have their answer will come back to you.

About the issue you had with the survey participation. Please check out your spam folder or the promotion tab of your email. Some times such emails are placed in those folders instead of the main. If you still didn't found (or delete accidentaly) please let me know.

Thank you
Ulothar Senior Moderator
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  • what do u mean by spam folder or promotion tab in my email? u mean this email that i log in here? i can see 3 only here the system message. private message and forum message nothing arrives
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    2017-11-30 16:45  Reply
  • hello just a follow up question these attempts i have will not be gone after reset right if i dont use it? and the daily ten attempts will still be there after every reset in echoes of doom? thanks in adavance
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    2017-11-30 18:56  Reply

 ulothar Last edit in 2017-11-30 16:26:06

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ulothar
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Post time 2017-12-1 01:56:11 | Show all posts
Hello again,

I've just been informed that a refresh fixes the issue with your missing attempts. The attempts were not gone just needed a refresh.

For the survey rewards you need to login to the email you gave after finishing with the survey but you must check the spam folder as I said before.

Thank you
Ulothar Senior Moderator
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 ulothar Last edit in 2017-12-1 01:56:11

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