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sveadjerf
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Post time 2017-12-1 16:36:17 | Show all posts |Read mode
No answer to tickets Reply:4| View:479
Im trying to solve an issue with my account so i sent a ticket, where I got a response with a solution, but I have another suggestion, so i asked a subquestion, where I got no response and then my ticket got closed.

I then made another ticket asking from the start if we could solve it my way, where I got the same answer as earlier, making it feel like im getting automated answers from these mods, and not someone actually reading my inquiry, so once again i explained myself, where I once again, didnt get a second response. Is it even possible to talk to these people? should i send yet another ticket? and hope for the 3rd time I dont get an automated response.
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 sveadjerf Last edit in 2017-12-1 16:36:17

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ulothar
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Post time 2017-12-1 16:50:06 | Show all posts
Hello sveadjerf

Can I please have the ticket IDs and your ign and server?

Thank you
Ulothar Senior Moderator
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 ulothar Last edit in 2017-12-1 16:50:06

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sveadjerf
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 Author| Post time 2017-12-1 16:54:22 | Show all posts
IDS: 4638, 4975

Ign: Nahiri
Server: BloodmaulCreek - 1494 and Ahaz-1171
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 sveadjerf Last edit in 2017-12-1 16:54:22

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ulothar
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Post time 2017-12-1 17:11:29 | Show all posts
Hello again

Thank you , I did forward the issue.

Thank you
Ulothar Senior Moderator
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 ulothar Last edit in 2017-12-1 17:11:29

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ulothar
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Post time 2017-12-6 17:07:59 | Show all posts
Hello again,

Can you please explain me what was the issue you had and you opened the ticket? Also give me your subquestions and other suggestions you had asked in those tickets.

Thank you
Ulothar Senior Moderator
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 ulothar Last edit in 2017-12-6 17:07:59

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