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Can't recharge with PayPal

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patdaugherty77
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Post time 2017-12-1 23:29:13 | Show all posts |Read mode
Can't recharge with PayPal Reply:3| View:503
  I can't recharge using my paypal account anymore. I have recharge today, but now I keep getting declined. WHY??  I was on the phone with PayPal for an 45 mins making sure everything was good on there end. And the ONLY reason that I am recharging is for the tycoon event.


  S41-SirPatrick
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 patdaugherty77 Last edit in 2017-12-1 23:29:13

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michael-jm
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Post time 2017-12-2 05:20:31 | Show all posts



Hi,

If your payment has not gone through then follow up with your bank or credit card. Usually the message will be “Order Submitted” for payments that have not gone through.
For successful payment it will be “Recharge successful”.

If your payment has gone through and you did not receive your Topaz or rewards, please raise a ticket at the recharge support center link https://support.gtarcade.com/faq/index/cid/380/sid/400/gid/160
Keep track of your ticket number for reference. It can be found in the Address bar. Here is a screenshot for ticket number
http://prnt.sc/f1wxwf

Please use Google chrome browser to submit support ticket.

Moderators , no longer forward recharge issues in the Forums support.

If you have a problem with submitting a ticket let us know your in-game name, server name, and order number to forward to dev team.

michael-jm
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 michael-jm Last edit in 2017-12-2 05:20:31

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patdaugherty77
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 Author| Post time 2017-12-2 10:17:01 | Show all posts
I have gotten the "Order Submitted" before, this was totally different.
After I click the PayPal button to pay for it now, about 5-8 sec pass and there was a full screen with "Payment Failed".
The lady at PayPal assured me that the problem was on gtarcade end.
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 patdaugherty77 Last edit in 2017-12-2 10:17:01

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patdaugherty08...
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Post time 2017-12-3 04:46:51 | Show all posts
I don't know who did what or what was done, but I can recharge with PayPal now.. Thanks
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 patdaugherty08... Last edit in 2017-12-3 04:46:51

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