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Unable to submit a ticket

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tangent.cosine
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Post time 2017-12-2 21:40:24 | Show all posts |Read mode
Unable to submit a ticket Reply:1| View:351
Edited by tangent.cosine@yahoo.com at 2017-12-2 21:50

I am trying to submit a ticket about a misclick, but the form does not allow me to complete my e-mail address and then the ticket does not pass through ("invalid e-mail address). Please advise me.

PS This is an edit. I just found that this problem exists with Firefox but not with Chrome. So please, just report this firefox inconsistency with the ticket system. I did submit my ticket through Chrome.

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 tangent.cosine Last edit in 2017-12-2 21:40:24

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jining - sm
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Post time 2017-12-3 01:43:45 | Show all posts
Hi,

We are aware of this issue and that is why we highly recommend Google Chrome to submit support tickets.

Have a nice day,
JiNing - Senior Moderator
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 jining - sm Last edit in 2017-12-3 01:43:45

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