recharge glitch

aeris/ign-ua231/server@facebook.com · Post time 2017-12-3 04:20:53

Edited by aeris/ign-ua231/server@facebook.com at 2017-12-3 04:23

Hey, did a recharge for $10 but computer glitched and did it over again .. 2nd one went through on game but first did not, but gift card/visa is showing both went through .. now it is pending .. can you push the other through?
aeris/ign-ua231/server@facebook.com .. ty ... Paid with Visa ending in 9119

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execute · Post time 2017-12-3 04:32:31

Edited by execute at 2017-12-3 04:38

Hello,

Might just have to wait for it as some recharges can take time to go through. however, I'll report the issue for you.

would it be possible if you could include the transaction id for the recharge thats currently pending?

Thanks!

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execute · Post time 2017-12-6 07:06:28

Have you checked your transaction IDs on the recharge page? If you go to the recharge page from the league of angels site then click on the "history" tab on the top right you should be able to see your recharges.

If you haven't please find the transaction ID of the recharge that is pending then place it here, if you have already checked there then please let me know.

Thank you!

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