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charged twice for single recharge

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redlase1
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Post time 2017-12-4 04:15:51 | Show all posts |Read mode
charged twice for single recharge Reply:4| View:801
This is the 2nd time in the matter of days that I have been charged twice for 1 recharge. I am enclosing a ss of what I am saying and want to know if I can be refunded the money I didn't intend on spending. I recharge often and don't want any problems. IGN  Lase horae s279 or ua147 after merge... I play thru gtarcade.
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 redlase1 Last edit in 2017-12-4 04:15:51

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redlase1
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 Author| Post time 2017-12-4 04:23:46 | Show all posts
Edited by redlase1@gmail.com at 2017-12-4 04:36

wow I just noticed it charged me 3 times on 12-1... this needs to be fixed asap. I hadn't even paid attention to it I don't want a refund just want you to fix the problem so I don't have it again.
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 redlase1 Last edit in 2017-12-4 04:23:46

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silver zero
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Post time 2017-12-4 04:38:40 | Show all posts
Edited by silver zero at 2017-12-3 22:41

Hello Lase unfortunately if your recharges were successful and you got the diamonds, refunds wont be possible. Maybe try and figure out what it is you're doing that could be causing the proccess to load twice (if you click more than once or dont wait to see the pop up message whether the transaction was completed the first time or not)
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 silver zero Last edit in 2017-12-4 04:38:40

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Required Info: IGN, Server, Platform, Screen Shots & *Transaction ID's for Recharges* Comp Conditions
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scoobidoobidoo...
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Post time 2019-9-28 21:44:15 | Show all posts
Yesterday I recharge 100 Diamonds and I got charge x 3. If I am unable to get a refund I won't charge a single penny ever again. Please can someone contact me in relation of this matter?
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 scoobidoobidoo... Last edit in 2019-9-28 21:44:15

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dark joker
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Post time 2019-9-29 00:28:40 | Show all posts
Hello there, don't hijack other player thread and make your own post. we will need your details like IGN, server name and platform name. we need SS of your recharge and transaction ID for each recharge. we also need to know how many recharge you did total and how many diamond you received for it but not here, make your own post please.
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 dark joker Last edit in 2019-9-29 00:28:40

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