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Used all Fa4e Challenge Vouchers accidentally! pls help

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stevy_heartz
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Post time 2017-12-6 12:41:33 | Show all posts |Read mode
Used all Fa4e Challenge Vouchers accidentally! p Reply:2| View:359
Edited by stevy_heartz at 2017-12-8 21:08

I accidentally used all my 128 Fa4e(*) Challenge Vouchers instead of only the 1 i wanted. Can this be taken back and the Vouchers refunded?
(*) the 4 in Fa4e has to be replaced with t since the right word is not allowed here.

Since i already have done 60 Challenges today and it was written the limit would be 100 per day it may also be that most of them cant be used. So at least the 128-40=88 Vouchers left may be refunded.
Please help!

Update: As i read now the attempts will be saved for the next day. So i would only loose the free 10 attempts for 1 or 2 days, when a refund is not possible.
Update 12-07: On the next day i used the 127 Challenge attempts left, since i got no answer. So with Vouchers you can have more than 100 attempts per day and i lost only 10 attempts which were not refreshed.

Screenshots follow:




S1029-Lares-GMT.StevyHeartz







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 stevy_heartz Last edit in 2017-12-6 12:41:33

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ulothar
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Post time 2017-12-6 17:10:25 | Show all posts
Hello StevyHeartz

I will forward this to the devs , once I have their answer will come back to you.

Thank you
Ulothar Senior Moderator
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 ulothar Last edit in 2017-12-6 17:10:25

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ulothar
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Post time 2017-12-11 18:55:19 | Show all posts
Hello again

I've just been informed that there were not missing any attempts, the bug was fixed before that so you used 128 vouchers and got 128 attempts , some times we easily miss the attempts we are using when there are many (actually happened to me a couple of times).

Thank you
Ulothar Senior Moderator
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 ulothar Last edit in 2017-12-11 18:55:19

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