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CANNOT CLAIM REWARDS IN DRAGON's ROAR!

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akashi.n.zone
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Post time 2017-12-7 03:15:53 | Show all posts |Read mode
CANNOT CLAIM REWARDS IN DRAGON's ROAR! Reply:3| View:508
Edited by akashi.n.zone at 2017-12-7 03:19

I did 800 Topaz total recharge today (6th Dec 2017) and have 1620 Topaz, 5900 Fading Diamonds and 1624 Normal Diamonds and yet I cannot claim rewards in Dragon's Roar event. When I click on any reward it says "Insufficient resource".Fading Diamonds last for one day only and if this issue is not solved by tonight I'l suffer an irreparable loss.
Also I tried refreshing page many times and even re-login with email but nothing's worked so far.
Other events work fine but only Dragon's Roar is bugged for me.
Other players in my server 1511 reported same problem wherein they recharged properly but coud not claim Dragon Roar's rewards. However their issues were fixed by refreshing page. But somehow for my account S1511.Hannibal, even refreshing or reloggin dont work.
800 Topaz worth of money just got wasted on this game it seems.
I sent a ticket but no reply from game people.
This is ridiculous.
If you need video evidence please use this link:
https://youtu.be/yki5nt8f3sQ
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 akashi.n.zone Last edit in 2017-12-7 03:15:53

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michael-jm
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Post time 2017-12-7 03:21:26 | Show all posts
Hi,

I reported this to the devs to be checked.

michael-jm
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  • Do tell them to fix it or atleast send me the rewards I should have gotten in Dragon's Roar as compensation. It just kills the soul when money gets wasted.
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    2017-12-7 03:25  Reply

 michael-jm Last edit in 2017-12-7 03:21:26

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 Author| Post time 2017-12-7 03:31:12 | Show all posts
Edited by akashi.n.zone at 2017-12-7 17:24

Got an utterly ridiculous reply in my ticket from Support:-Support staff says I have insufficient "Normal Diamonds"....
Man I had 5900 FADING DIAMONDS and Fadings work like Normal Diamonds but last for one day (Thats the whole point of this fading diamonds feature!!)
Check screenshot. This seems like a scam to me. Extremely miffed!
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 akashi.n.zone Last edit in 2017-12-7 03:31:12

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michael-jm
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Post time 2017-12-13 08:21:18 | Show all posts
Hi,

The dev could not open your screenshot link.

michael-jm
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 michael-jm Last edit in 2017-12-13 08:21:18

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