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Divine Beast Raid Daily Ranking Error

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zboom
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Joined 2017-11-21
Last Visited 2018-07-17
Post time 2017-12-7 11:03:12 | Show all posts |Read mode
Divine Beast Raid Daily Ranking Error Reply:1| View:302
Dear GM

This is my second problem in this game, previously I got into trouble at Brew Festival Daily Reward. This in the Divine Beast Raid event on 5 December 2017 my point is 9000, but I do not belong in the top 100 ranking & I don't get a reward from a daily ranking. whereas the lowest point in the top 100 ranking is 8000. Please check this issue and thank you.

name player : zBoom (VIP 9)
Server        : HKT-1087
Char id        : 15593891

I am very disappointed









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 zboom Last edit in 2017-12-7 11:03:12

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prophetcore
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Joined 2017-10-20
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Post time 2017-12-7 15:51:04 | Show all posts
Dear zboom,

I am sorry to see you facing such problems.

The only department which can handle this issue is the in-game support, please contact them by creating a ticket in the support system.

You will find it in your settings as shown on the picture below:


Please upload your screenshots to an image sharing website like imgur.com and state the links in your ticket.

Also state your Character ID and server, and describe your issue exactly.

Thank you very much.

Regards,

Prophetcore
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 prophetcore Last edit in 2017-12-7 15:51:04

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