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The game crashes

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10196771040674...
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Post time 2017-12-9 21:15:05 | Show all posts |Read mode
The game crashes Reply:8| View:1542
Hello!The game crashes after the first download of files help
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 10196771040674... Last edit in 2017-12-9 21:15:05

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AbyKBDJEdoHYbL...
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Post time 2017-12-10 06:25:40 | Show all posts
I've done all of the above recommended troubleshooting and I cannot get into the game now. It opens to start screen and after a few seconds just closes. What's up?
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  • Same here, need other method. Cuz this ain't working folks.
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    2017-12-10 06:52  Reply
  • Same thing here, since this morning.  Working fine for 7-8 months and now it crashes as the server selection screen every time.  I have submitted a ticket - we'll see how it goes.  I have even gone so far as to reset my tablet to factory, then ONLY install LoD, and it still does the same thing.
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    2017-12-10 09:25  Reply
  • I have the same issue all day. I thought maybe the server was just updated but like I said it's been an all day event
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    2017-12-10 11:34  Reply

 AbyKBDJEdoHYbL... Last edit in 2017-12-10 06:25:40

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wulf88
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Post time 2017-12-9 22:51:14 | Show all posts
Edited by wulf88 at 2017-12-9 17:00

Dear player,

Welcome to our forum.
Please attempt several of the following solutions until you resolve your problem:

1. Switch off and restart device, then reopen Legacy of Discord.
2. If on Android, clear the cache of Google Play Store, Google Play Services and Legacy of Discord inside the Application settings of your device, then restart device and reopen Legacy of Discord.
3. Uninstall then reinstall Legacy of Discord, but only after you have bound your account to other binding methods like Facebook, Twitter or GTA.

If none of the above methods work, try switching connection from your mobile data to WiFi or vice versa. You may also switch to another device, install Legacy of Discord there and see if it functions properly. If it does, there might be a problem with your own device.
If your issue is not yet solved, you may send a ticket to our Support and request for their assistance, either through the web or the in-game system. To send a web ticket, please visit the following link: https://support.gtarcade.com/search/submit?gid=182
To send an in-game ticket (from another account), please follow the steps in the screenshot below:

I hope the above help you resolve your issue.

Regards,
Wulf
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 wulf88 Last edit in 2017-12-9 22:51:14

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abyqfjl6egeiie...
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Post time 2017-12-10 09:12:26 | Show all posts
Same. Started today.
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 abyqfjl6egeiie... Last edit in 2017-12-10 09:12:26

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wulf88
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Post time 2017-12-10 18:34:49 | Show all posts
Edited by wulf88 at 2017-12-10 14:11

Dear players,

We have identified that there is a major problem with the latest Android Legacy of Discord patches.
The developers are aware of this issue and are currenctly working on fixing it as soon as possible.

Please remain patient until the issue is resolved.
Thank you for your understanding.

Regards,
Wulf
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  • So are we getting compensated for all we are losing a day? 900 diamonds a day, and all daily task resources? Im also doing the 300 diamonds a day for a month that i bought for $7.99. I buy this monthly.  
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    2017-12-11 06:15  Reply

 wulf88 Last edit in 2017-12-10 18:34:49

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wulf88
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Post time 2017-12-10 20:19:54 | Show all posts
Dear players,

You are kindly advised to respond below, reporting the following for further investigation on the matter:
1. Character ID
2. Server ID
3. Exact device model
4. Connection type (example: WiFi or mobile data)
5. Your Android Version (example: 4.4.2 or 5.1.1 or similar)

You will be glad to know that we are working on fixing this issue as soon as possible.

Regards,
Wulf
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  • 1.I don't  remember
    2.I don't remember
    3.Samsung Galaxy Tab 4 SM-T230
    4.WiFi
    5.4.4.2
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    2017-12-10 20:58  Reply
  • ID 14183174
    Eu 912
    Samsung tab 4 sm-t530 WiFi
    Android 5.0.2
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    2017-12-11 02:50  Reply
  • Sorry id is 21483174
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    2017-12-11 02:51  Reply
  • 1. 25444536
    2.EU-1224
    3. SM -T820
    4. Wifi
    5. 7.0
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    2017-12-11 03:54  Reply
  • 1) ID unknown, in-game name SamBelloma. Leader of XBornOfFuryx
    2) EST-595 S1440
    3) SM-T350
    4) WiFi
    5) Android Version  7.1.1
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    2017-12-11 06:22  Reply
  • 1) RazorNate
    2) Est-1811
    3) CT9223W97 Pro12 Tablet
    4)WiFi
    5) Android Version 6.0.1
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    2017-12-11 07:13  Reply
  • 1) 65272129
    2) EST-877
    3) Samsung Galaxy Tab S2
    4) WiFi
    5) Android Version 7.0
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    2017-12-11 12:15  Reply
  • 1)14453866
    2)EST-1713
    3) RCA Viking Pro
    4) Wi-Fi
    5) Android Version 6.0.1
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    2017-12-11 15:08  Reply
  •   1)     36092622
    2)    EU -  764     (s2572)

    3)  lenovo TB3 -750F
    4)  Wifi
    5) 6,0
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    2017-12-12 01:44  Reply

 wulf88 Last edit in 2017-12-10 20:19:54

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melody belfior...
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Post time 2017-12-11 00:59:47 | Show all posts
Hi. I am having the same issue.
It started yestetday morning.
Id.. ?
Server 3077
Samsung 10s sm.T800
Wi-Fi.
Android 6.0.1

I have tried to reinstall game.
Remove apps.
Reset device.
I installed game on cell phone and I can log in.  How can I get log info from tablet?
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 melody belfior... Last edit in 2017-12-11 00:59:47

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prophetcore
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Post time 2017-12-11 22:24:59 | Show all posts
Dear Players,

we have forwarded your information to our developement-team, they are already working on the problem to fix it as soon as possible.

We kindly ask you for some more patience until the problem is fixed.

Regards,

Prophetcore
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 prophetcore Last edit in 2017-12-11 22:24:59

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prophetcore
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Post time 2017-12-12 16:07:16 | Show all posts
Dear Players,

our developers released an update to google play to fix this problem, please download the update of Legacy of Discord then you should be able to login again.

I hope to see you back online soon

Regards,

Prophetcore
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 prophetcore Last edit in 2017-12-12 16:07:16

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