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adlyc
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Post time 2017-12-9 23:20:01 | Show all posts |Read mode
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You people lie I sent in hardcore proof of account sharing and you did nothing about it. You don't care about players in this game only lining your pockets.
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 adlyc Last edit in 2017-12-9 23:20:01

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ted
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Post time 2017-12-10 01:24:59 | Show all posts
Seems to me this is no proof. Two people talking about account sharing.

No mention of game, characters or server or ID....

this is proof of nothing. It is just a conversation. Anyone could make something that looks the same and say it was anybody else.... lol.
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 ted Last edit in 2017-12-10 01:24:59

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wulf88
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Post time 2017-12-10 18:31:31 | Show all posts
Dear player,

If you believe that a player is suspicious, you have to report him through the in-game ticket service, or through a web ticket. To send a web-ticket, follow this link: https://support.gtarcade.com/search/submit?gid=182

To send an in-game ticket, follow the steps in the screenshot below:


You should report both yours and the suspicious player's character ID and server ID. Proof of your claim should be uploaded in your ticket, by tapping on the ‘’Image’’ icon. If the image upload function does not work for you, upload your proof to an image-hosting website like imgur.com, and then provide the links of those in your ticket.

However, bare in mind that you need to have better proof than that. This is not considered indubitable proof for account sharing by the Support.

Regards,
Wulf
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 wulf88 Last edit in 2017-12-10 18:31:31

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adlyc
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 Author| Post time 2017-12-11 08:42:44 | Show all posts
I am the person who was account sharing with him. I decided to quit when he became a jerk towards the lower br. I have sent in pages and pages of proof and nothing has been done. Here is his log in info using Facebook. He has changed it but LOD can look and see what a previous password was.
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 adlyc Last edit in 2017-12-11 08:42:44

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solarix007
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Post time 2017-12-11 21:57:02 | Show all posts
lol, do i understand this correctly? You have shared your own account willingly and now trying to get rid of the other player? waw... this actually works against you and your account can be banned!
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 solarix007 Last edit in 2017-12-11 21:57:02

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Post time 2017-12-12 00:54:11 | Show all posts
Dear adlyc,

as Wulf already stated before, you need to contact our in-game support, this is the only department with permissions to handle account sharing situations.

Regards,

Prophetcore
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 prophetcore Last edit in 2017-12-12 00:54:11

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 Author| Post time 2017-12-15 05:46:30 | Show all posts
Edited by adlyc@yahoo.com at 2017-12-15 05:51

It's not my account  I was account sharing with someone else once I would no longer play on his account and help him he turned into a royal jerk. But let's all be honest LOD is a huge scam and they won't do anything about it. They only follow their own rules as long as it benefits them. DONT RECHARGE AND LETS START A CLASS ACTION LAWSUIT. LETS GET ARE MONEY BACK FROM THESE CROOKS.
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 adlyc Last edit in 2017-12-15 05:46:30

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wulf88
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Post time 2017-12-15 18:32:26 | Show all posts
Dear adlyc,

It would be wise to leave your offensive criticism behind, as it leads to non-constructive discussions and threads.
Why would you want to start a lawsuit, for offering you a free game to play?

We have repeatedly said that the Support department is the only one who can help with your issue, and yet you come here saying we are not assisting you.
Do you see how many posts we have as mods? Have you checked any of my previous responses to people?
We have created guides on our own initiative, we have helped people who deserve righteousness, we solve playerbase matters every day by responding to their thread. Yet you are coming here to challenge our work.

We are every day people that we like this game and we have decided long ago to help the playerbase. And no, our salary is not that big to make a difference. We mostly do it because we like giving concrete answers without any lies to anyone who requests our assistance.

If you are in no place to appreciate what we do, then take your offensive behaviour elsewhere. Otherwise, follow our given steps and maybe your issue will be solved in the near future.

Regards,
Wulf
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 wulf88 Last edit in 2017-12-15 18:32:26

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 Author| Post time 2017-12-18 23:58:31 | Show all posts
This game is so far from free. Your number one advice to give people to boost is to recharge so please take your lies elsewhere. You all are a giant joke and if your uneducated illiterate self can read where I have said I have tried going through support numerous times and nothing gets done.
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 adlyc Last edit in 2017-12-18 23:58:31

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Post time 2017-12-20 01:30:21 | Show all posts
Edited by vita96 at 2017-12-20 00:31

Hello Adlyc,

Account sharing is a very delicate and difficult situation. As LoD is a PvP game, there bound to be many hostility among players which leads to many players trying to set up their enemy and submit false report. Taking action against a character wrongly is unfair towards any player. Thus, our support cannot take any action without concrete proves. If nothing had been done, by our support team, it just means that the proves you presented were not concrete enough and they couldn't take any action on it.

I completely understand that you are enrage over this and I fully apologize for that. However, this are the only help/instruction we can provide as the ultimate decision lies with our support and developer teams.

On another note, you are free to express your anger here as long as you keep it respectful. However, I would really appreciate that you do not direct your anger to attack our team of moderators. We are simply here to help the community as a bridge between developers and players. Thank you for your kind understanding.

Best Regards,
Vita
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 vita96 Last edit in 2017-12-20 01:30:21

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