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Cant open the app...

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nickname_59169441
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Post time 2017-12-11 02:15:11 | Show all posts |Read mode
Cant open the app... Reply:8| View:414
Edited by guest59169441 at 2017-12-11 02:15

Hello,after the lattest updated i cant open the app and shout down instant before it reaches the loggining screen...
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 nickname_59169441 Last edit in 2017-12-11 02:15:11

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jaroslav janeč...
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Post time 2017-12-11 06:16:30 | Show all posts
I'm having the same problem it seems, game disappears before the logging screen. It only happens on my tablet - and it started today, just some hours ago. I even reinstalled the game, but it's still the same.
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  • Yes I still can't open the app too, it crashes immediately.  What the heck is going on that they can't fix it? I mean, there's supposed to be compensation when you log in, but I can't log in to claim it lol
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    2017-12-11 23:52  Reply

 jaroslav janeč... Last edit in 2017-12-11 06:16:30

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kristen heller
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Post time 2017-12-11 09:26:54 | Show all posts
I cannot get to login screen either. App closes before and I uninstalled and reinstalled installed twice! Help please!!!
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 kristen heller Last edit in 2017-12-11 09:26:54

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mike curry
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Post time 2017-12-11 12:44:30 | Show all posts
Same here can't get to the start screen

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 mike curry Last edit in 2017-12-11 12:44:30

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prophetcore
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Post time 2017-12-11 22:31:35 | Show all posts
Dear players,

our developers are already working on this issue, can we kindly ask you for some more patience and
Please respond with your information below, these can help them fix the problem as soon as possible.

1. Character ID
2. Server ID
3. Exact device model
4. Your Android Version (example: 4.4.2 or 5.1.1 or similar)
5. Connection type (example: WiFi or mobile data)

Thank you very much.

Regards,

Prophetcore
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 prophetcore Last edit in 2017-12-11 22:31:35

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solarix007
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Post time 2017-12-12 05:43:30 | Show all posts
i have the same issue, game crashes during load screen
ID: 36002484
EU-734
Samsung Galaxy tab pro 10.1 ( SM-T520)
Android 4.4.2
Wifi
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 solarix007 Last edit in 2017-12-12 05:43:30

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arturgalway
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Post time 2017-12-12 08:49:21 | Show all posts
Hi I have the some problem ,before wasn't the best but now I can't open the game at all I lost already 2 days ,Valron ,1 opening serwer dont remember the name Europe or something , tablet Samsung,Android newest version, the problem is on your side I think I shoulg get my money back I spent already on game,Reagrds Valron
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 arturgalway Last edit in 2017-12-12 08:49:21

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sambelloma
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Post time 2017-12-12 10:52:01 | Show all posts
It's because their update is not working for androids right now. Many of us are on a different thread, game crashes.
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 sambelloma Last edit in 2017-12-12 10:52:01

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prophetcore
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Post time 2017-12-12 16:13:26 | Show all posts
Dear Guardians,

finally, our developers just released an update to google play, please download the update to fix your login issue.

I hope to see you back online soon

Regards,

Prophetcore
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 prophetcore Last edit in 2017-12-12 16:13:26

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