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Cannot upgrade lvl 70 mail to lvl 70 royal mail

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alex619
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Post time 2017-12-11 04:55:03 | Show all posts |Read mode
Cannot upgrade lvl 70 mail to lvl 70 royal mail Reply:2| View:414
Edited by alex619 at 2017-12-11 04:57





Support team,

I am not able to upgrade my Ruin Mail to Royal Ruin Mail.  I believe I have the necessary materials for the upgrade, and the gear is "flashing" on the character screen (which usually indicates it is upgradeable).  But, when I click on the "+" nothing happens (no pop-up at all) and when I go to forge/synth nothing is showing as pending upgrade.  Also, in forge, the only upgrade path showing is lvl60 royal to lvl70 royal, lvl70 to lvl70 royal is not showing.  I have tried logging into other browsers, but get the same result, so I think this is an account issue, not a browser issue.  Please help.

IGN:  Alex619
Server:  Kabam UA4 (server 38)


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 alex619 Last edit in 2017-12-11 04:55:03

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silver zero
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Post time 2017-12-11 04:59:09 | Show all posts
Hi Alex619, so you're looking in the wrong tab to upgrade from ruin mail to royal ruin you should head to Forge -> synth -> Upgrade (left hand side of cherub icon) ->upgrade lvl 70
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 silver zero Last edit in 2017-12-11 04:59:09

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jdietzler
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Post time 2017-12-11 08:25:30 | Show all posts
^ yup, tab he's in is royal conqest to royal ruin.
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 jdietzler Last edit in 2017-12-11 08:25:30

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