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recharge not received

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mihut leonard-...
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Post time 2017-12-13 02:53:08 | Show all posts |Read mode
recharge not received Reply:5| View:539
Edited by mihut leonard-szilard at 2017-12-13 03:01

i recharged 1k dia today 5 min ago and i didnt got it so i miss the 1k dia from recharge 1k dia from history recharge bonus and 1k dia from precious pro pls help me ign Legolla server 1010(Heimdall) gmt platfrom gtarcade pls irecharged on this characchter idk where to get the transaction id i didnt saved it andi recharged from card directly no paypal
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 mihut leonard-... Last edit in 2017-12-13 02:53:08

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silver zero
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Post time 2017-12-13 03:03:43 | Show all posts
Edited by silver zero at 2017-12-12 21:06

Hi Legolla can you try waiting a while more (in case its just a delay), but supply your transaction ID in the meantime. What message did you get, was it successful? If so be aware that recharges through Adyen saying successful but still failing, then you'll have to check your bank if the money left. You could recharge through a different method then
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 silver zero Last edit in 2017-12-13 03:03:43

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Required Info: IGN, Server, Platform, Screen Shots & *Transaction ID's for Recharges* Comp Conditions
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mihut leonard-...
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 Author| Post time 2017-12-13 03:09:00 | Show all posts
hmm I cant check if it was succesfull cuz I dotn have internet banking but it sais ti was succes
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 mihut leonard-... Last edit in 2017-12-13 03:09:00

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silver zero
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Post time 2017-12-13 03:10:41 | Show all posts
Ok to see your recharge transaction ID's go to the recharge page and look in the top right hand corner and click on "History"
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 silver zero Last edit in 2017-12-13 03:10:41

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 Author| Post time 2017-12-13 03:25:20 | Show all posts
151310634849614 this is order number idk for transaction id but in paymen history nothing shows up I will check tomorrow if any money is missing
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 mihut leonard-... Last edit in 2017-12-13 03:25:20

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silver zero
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Post time 2017-12-13 03:32:20 | Show all posts
Ok will will a report for you in the meantime for the transaction ID to be checked, and what is the 1k dia from history recharge bonus?
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  • iam silver in history recharge bonus and if I recharge 100 dia it gives me 1k dia as bonus at my first purchase after event appears
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    2017-12-13 03:34  Reply

 silver zero Last edit in 2017-12-13 03:32:20

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