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Super Tycoon Ranking Broken

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hunter-11
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Post time 2017-12-16 23:07:43 | Show all posts |Read mode
Super Tycoon Ranking Broken Reply:3| View:705
I'm in the top 100 for the Daily Ranking for Gold, Augment, and Gem tycoon, yet it only says N/A when I look at my rank.

Please look into this. Server HKT -136
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 hunter-11 Last edit in 2017-12-16 23:07:43

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vita96
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Post time 2017-12-17 01:57:30 | Show all posts
Edited by vita96 at 2017-12-17 00:58

Dear hunter,

You may have been pushed out of the ranking at the last few minutes. To be sure, after the ranking ended, click on the refresh button at the bottom of the screen then click on more rankings to see whether the points you have qualified for the top 100 position.



If there's further issue, do let use know.

Best regards,
Vita
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  • Thanks for replying. I've been playing this game for a just over year now and always make it in super tycoon. I'm sure I didn't get pushed out of the ranking as I meant to receive rewards for 3 of the tycoons. I'm ranked 19, 65, and 70 across 3 different tycoons. I'm 100% sure I didn't get pushed out. I even checked it after 11pm.

    Multiple players from server HKT-136 are having the same problem. I'm guessing it could be due to the server merge that happened few days ago.
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    2017-12-17 03:02  Reply

 vita96 Last edit in 2017-12-17 01:57:30

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hunter-11
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 Author| Post time 2017-12-17 09:40:53 | Show all posts


Here's even a link of a picture with me refreshing it. I should be top 4

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 hunter-11 Last edit in 2017-12-17 09:40:53

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wulf88
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Post time 2017-12-17 18:42:06 | Show all posts
Dear hunter-11,

To collect the daily rewards, you need to be on the Daily tab of each section. If you stay on the Total tab of a ranking, it will always show N/A for the daily claims.

If switching to the daily tab did not solve your issue, and you were definitely ranked in the top rankings that day, you need to send a ticket to the Support, mentioning your server and character IDs as well as all the proof you can gather regarding that rank and occasion.

Regards,
Wulf
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 wulf88 Last edit in 2017-12-17 18:42:06

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