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Fortune bag

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stormspirit009
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Post time 2017-12-18 18:47:53 | Show all posts |Read mode
Fortune bag Reply:19| View:1399
Edited by korabas at 2017-12-20 18:09

Is there a bug in fortune bag event ?I won twice the Bacchus Icon and twice the 20 Lvl 4 Holy Crystal.I push sort to put the crystals together and instead I got 20 Crystals and one Bacchus icon .I am new and maybe I misunderstand how this works .I also do not have in my inventory the Golden Aegis (Zeus series)that I got from Starry Dream.Thank you in advance for your responce
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 stormspirit009 Last edit in 2017-12-18 18:47:53

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a5ho9999
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Post time 2017-12-20 22:36:25 | Show all posts
You are not missing anything. They already explained that the 2 items you saw were just a common visual bug that is fixed by using the sort button.
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 a5ho9999 Last edit in 2017-12-20 22:36:25

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korabas
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Post time 2017-12-18 18:53:43 | Show all posts
I'm not sure what is wrong with your fortune bag but I'm going to guess it was just a display error. Please do report it if it happens again though.

As for the Amulet that would be inside your Homestead Inventory.

-Korabas
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  • Thank you. I found the amulet but still missing the stuff from the fortune bag
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    2017-12-18 20:14  Reply
  • By the way I used the fortune bag  5 times got 2370 points and only the three items I mentioned now in inventory so the others disappeared .Were shall I report it ? Thank you again for taking the time
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    2017-12-18 20:23  Reply

 korabas Last edit in 2017-12-18 18:53:43

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stormspirit009
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 Author| Post time 2017-12-18 22:05:37 | Show all posts
Thank you. I found the amulet but still missing the stuff from the fortune bag.
By the way I used the fortune bag  5 times got 2370 points and only the three items I mentioned now in inventory so the others disappeared .Were shall I report it ? Thank you again for taking the time

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 stormspirit009 Last edit in 2017-12-18 22:05:37

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thatseason
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Post time 2017-12-18 23:32:24 | Show all posts
Hi stormspirit009, if I am not mistaken you have obtained twice 20 Lv.4 Holy Crystal and twice Bacchus' Icon, so that will make to Lv4 Holy Crystal x 40 and Bacchus' Icon x2, but what about the remaining 1 time (since you mentioned that you used the fortune bag 5 times)? Can you provide full screenshot for your fortune bag showing your IGN, server, timestamp (hover your mouse to the little clock at the top right to see) and the rewards you obtained from there? The screenshot is necessary for us to check which reward you have missed.
Also, please kindly check whether you have used 1 of the Bacchus' Icons to activate Bacchus Angel.
As for reporting, you can just provide all the required information in this thread, please use regular reply.

The required information will be:
IGN, server, platform, and the screenshot I mentioned just now.
Thanks.


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 thatseason Last edit in 2017-12-18 23:32:24

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Please provide IGN, Server, Platform and any necessary screenshot(s) in your report. Issue regarding Recharge will require your transaction ID.
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stormspirit009
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 Author| Post time 2017-12-19 02:41:34 | Show all posts
The other price was the Apocalypse angel.I have lit since both angels as they still are in the fortune box and you will be able to see it If I find a way to send you the screen prints I use the fortune bag twice more and the prices are showing as well
I try to attached the images but it states that they are larger than it is allowed any suggestions?


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 stormspirit009 Last edit in 2017-12-19 02:41:34

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silver zero
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Post time 2017-12-19 02:45:04 | Show all posts
Edited by silver zero at 2017-12-18 20:46

Hi stormspirit009, so if you can supply full screen shots (showing IGN) of your fortune bag items, and that you already have the angels activated we can file a report for you to get the extra's swapped for fortune bag tokens. You can open the images in Paint, then save them as JPEG format, this should lower their size. And also we'll need to know your IGN (in game name), server and platform
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 silver zero Last edit in 2017-12-19 02:45:04

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Required Info: IGN, Server, Platform, Screen Shots & *Transaction ID's for Recharges* Comp Conditions
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stormspirit009
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 Author| Post time 2017-12-19 02:53:30 | Show all posts
I forgot to  put IGN Stormspirit  BlackPlains (1398) and  the size of the screenshots are 1.66 MB and 1.75MB
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 stormspirit009 Last edit in 2017-12-19 02:53:30

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Post time 2017-12-19 02:55:05 | Show all posts
Edited by silver zero at 2017-12-18 21:10

Great I can start filing a report for you now then, those sizes are under the maximum limit so we still need you to attach them here for us. So you won Bacchus twice (but did you have him activated before then?) now you have only 1 or 2 extra icons? And theres the Apocalypse extra icon you need swapped as well.
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 silver zero Last edit in 2017-12-19 02:55:05

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stormspirit009
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 Author| Post time 2017-12-19 14:18:56 | Show all posts
Hi again here it is


Current Length: 2057576 bytes, System limit: 10 ~ 10000 bytes.

As you see this is what I get when I try to send you the screenshot
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 stormspirit009 Last edit in 2017-12-19 14:18:56

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stormspirit009
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 Author| Post time 2017-12-19 14:52:27 | Show all posts
Hi I am trying again


Here we go I opened the Angel fortune bag 5 times I received originaly 2x20 Holy Crystals 2 Bachus and 1 Apokalypse angel.When I try to sort the inventory only 1 Bachus showed up ,20 Holy crystals and the Apokalypse angel.Since then I open the bag twice more and you can see the gifts there.You can verify by the points I have at the bottom of the amount of times I opened the bag.I only open the Angel fortune bag as I was trying to win some Andreana's awakening stones .(Miss completing it as I started this game on the 19th of November) Thank you
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 stormspirit009 Last edit in 2017-12-19 14:52:27

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