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error payment diamon

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irvan barisman
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Joined 2014-3-29
Last Visited 2020-08-27
Post time 2017-12-18 22:52:56 | Show all posts |Read mode
error payment diamon Reply:2| View:466
I use pulsa phone in paymen.
First my pulsa is 120k. I buy diamon 500 but paymen not succes so i cek pulsa phone.
My pulsa gone 67k.
Gimme my diamon
Id:67771619
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 irvan barisman Last edit in 2017-12-18 22:52:56

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资深玩家版主

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prophetcore
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Joined 2017-10-20
Last Visited 2021-03-15
Post time 2017-12-19 16:24:32 | Show all posts
Dear Irvan,

for recharge errors you need to contact the in-game support team, this team is the only one with permission and possibility to handle recharge issues.

You will find the ticket system in your settings in-game as shown on the picture below:


Please include at least the following in your ticket:
-A brief description of your issue
-Character ID
-Server
-GPA Number
-Timestamp of purchase
-Screenshots of receipt

You can upload screenshots to any image sharing website and state the links into your ticket.

The support team usually respond to your ticket within 3 business days and they will ask for further information if nessecary.

I hope you will receive your diamonds soon.

Thank you very much.

Regards,

Prophetcore


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 prophetcore Last edit in 2017-12-19 16:24:32

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completelights...
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Last Visited 2019-12-26
Post time 2019-12-21 01:26:56 | Show all posts
So, I bought 10k diamonds on the wrong account
and wanted to switch onto my other account on
League of Angels.
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 completelights... Last edit in 2019-12-21 01:26:56

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