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Navagation bugged

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christy cavalu...
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Post time 2017-12-20 01:09:14 | Show all posts |Read mode
Navagation bugged Reply:9| View:1047
Edited by christy cavaluchi-corrao at 2017-12-20 01:17

Gabby..1403 GTA...spent 500 dias. to recruit all..did not get any of my winnings...I did put pics ups for u to see,,,if u look under the first tread of Navagation bugged
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 christy cavalu... Last edit in 2017-12-20 01:09:14

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silver zero
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Post time 2017-12-20 01:29:35 | Show all posts
Edited by silver zero at 2017-12-19 19:33

Hi Gabby, we'll need full screen shots (showing your IGN, but you can edit out any personal info or diamonds) of your Navigation Bonus Individual level and also your Sail Away Rewards log list
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 silver zero Last edit in 2017-12-20 01:29:35

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Required Info: IGN, Server, Platform, Screen Shots & *Transaction ID's for Recharges* Comp Conditions
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 Author| Post time 2017-12-20 04:25:08 | Show all posts
Hopefully this is what u want
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 christy cavalu... Last edit in 2017-12-20 04:25:08

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silver zero
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Post time 2017-12-20 04:34:28 | Show all posts
Well we normally need to see the IGN on the very same screen shot (otherwise other players could use the same screen shots if there's no IGN showing).

But in your case you spent 500 diamonds right, which would be 10 mariners and should get you around 850 pirate gold. Can you check your Log on the right hand side and click on Rewards, and compare that with the coins you have left (can check in Emporium)
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 silver zero Last edit in 2017-12-20 04:34:28

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 Author| Post time 2017-12-20 04:59:13 | Show all posts
there is nothing showing in that box...I only got 100 gold from the free one ...got nothing else besides whatever in hot events...not its telling me I have 220 gold..and I haven done anything since writing u..and yes I spent 500 diamonds
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 christy cavalu... Last edit in 2017-12-20 04:59:13

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Post time 2017-12-20 05:01:40 | Show all posts
Edited by silver zero at 2017-12-19 23:04

Ok then somethings wrong, can you take a full screen shot (showing IGN) of the Log showing the Rewards on the right hand side, it should look something like this:
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 silver zero Last edit in 2017-12-20 05:01:40

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 Author| Post time 2017-12-20 06:05:14 | Show all posts
here u go

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 christy cavalu... Last edit in 2017-12-20 06:05:14

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execute
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Post time 2017-12-20 08:03:57 | Show all posts
Thanks for the screenshots! Your issue has been reported.
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 execute Last edit in 2017-12-20 08:03:57

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 Author| Post time 2017-12-20 09:02:40 | Show all posts
thank u for reporting it, I hope something will be done...500 dias is alot
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 christy cavalu... Last edit in 2017-12-20 09:02:40

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korabas
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Post time 2017-12-20 17:17:09 | Show all posts
The event should be fixed now. Please check and get back to us.

Thank you for your patience
-Korabas  
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  • Like I said, I lost 500 dias and didn't get my winnings, they still aren't showing up..when u spend  to take all u cant lose, that's what I did...I did not receive...
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    2017-12-21 07:17  Reply

 korabas Last edit in 2017-12-20 17:17:09

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