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Tycoon extra rewards cannot be collected

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cosmina konya
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Post time 2017-12-20 04:19:55 | Show all posts |Read mode
Tycoon extra rewards cannot be collected Reply:2| View:499
Edited by cosmina konya at 2017-12-20 04:26

It is already 12:11 server time now.
The Tyc Extra rewards in Hot events cannot be collected.
In the attached pics you can see my IGN and server, as well as computer clock. I play from FB.


Thank you for fixing this as soon as possible. I would like to collect for the points I made right now. If I log off I will drop in rankings and I won't be able to collect what I need.


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 cosmina konya Last edit in 2017-12-20 04:19:55

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silver zero
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Post time 2017-12-20 04:46:34 | Show all posts
Edited by silver zero at 2017-12-19 22:53

Hi Sundown, will file a report for you (and possibly others), is it just you thats having this issue, or do you know of others on your server/alliance that also cant collect their Extra rewards now?
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 silver zero Last edit in 2017-12-20 04:46:34

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Required Info: IGN, Server, Platform, Screen Shots & *Transaction ID's for Recharges* Comp Conditions
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zack97x
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Post time 2017-12-20 10:14:34 | Show all posts
not sure if this has been resolved yet or not, but you have to gain points after 12:00 server time in order to be able to collect. I suggest just started some gemology after 12:00 or anything to gain you points, after points are gained, you can collect.
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 zack97x Last edit in 2017-12-20 10:14:34

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