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Didnt recieve collected rewards

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zack97x
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Post time 2017-12-20 09:51:45 | Show all posts |Read mode
Didnt recieve collected rewards Reply:4| View:481
Edited by zack97x at 2017-12-20 09:58

https://gyazo.com/dba5ffec57c6266ede3f83ca3dcae950https://i.gyazo.com/913c9a8f579b61b8128f720c040d5e26.jpghttps://i.gyazo.com/b40b7af74712d05a2f45317257f6838e.jpghttps://i.gyazo.com/041d98c3485107788663b1cd2f8e72e8.jpghttps://i.gyazo.com/21b71579a6fdac8e4db6d0cc2408a79f.jpghttps://gyazo.com/dba5ffec57c6266ede3f83ca3dcae950https://gyazo.com/dba5ffec57c6266ede3f83ca3dcae950

Hi, Illusionist from s1396 here, platform gtarcade. I collected my rewards last night before i went to bed, and I didnt get the stars, thought maybe it was just the stars, so i checked inventory and no gear either, and I need the gear as well, i have two heroes that could definetly use it after noticing my game last night messing up, I got offline. This morning, I got on before work, used my stamina down to 10 in elemental zone, and went to work, i was off game from 11:50 server time to 20:30ish server time, i checked my stamina on my lunch break at work, at approx 16:35 server time and only had 35 stamina. I get on after work and check, and I only have 90 stamina, it did regen the 5 stamina at 20:30 server time, but i appear to be missing a lot of stamina, which i was counting on to get to 300 stars for the axe since i lost hope about my collection on angel party earlier. Under advice, i decided to not lose hope yet and report the issues i am having, in hopes that they can get fixed and i can get the thunder axe amulet. If it wasnt for these two issues, I would've had it. Please fix these issues, and if possible take the stars away after rewards are given for the amulet please, as I would've gotten it if it wasnt for these issues. Thank you -Illusionist

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 zack97x Last edit in 2017-12-20 09:51:45

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yunadalmasca
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Post time 2017-12-20 11:43:38 | Show all posts
zack97x, which rewards did you have trouble collecting? was it the 1000-5000 that you did not receive or was it all up to 5000? also, which platform do you play on?
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 yunadalmasca Last edit in 2017-12-20 11:43:38

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 Author| Post time 2017-12-20 11:47:11 | Show all posts
it was just the 5000 rewards that I collected last night. and gtarcade platform
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 zack97x Last edit in 2017-12-20 11:47:11

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Post time 2017-12-20 11:52:11 | Show all posts
gl, in the meanwhile i am going to go report the issue as well as the one with your stamina not rebuilding properly
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 yunadalmasca Last edit in 2017-12-20 11:52:11

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 Author| Post time 2017-12-20 11:58:38 | Show all posts
thank you, I'm not sure what is happening with the stamina. This is a long shot, and very unlikely, but I had an unrecognized log in on my facebook today, from a different country. I joked about whomever it was that logged, used my stamina. I only say this because since I've been online, it's regenerated properly. I'm wondering if it's not regening when I'm offline. Thanks again
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