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Bugged Golden Purg Wand

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abymm9c_yyzb8v...
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Post time 2017-12-21 17:58:02 | Show all posts |Read mode
Bugged Golden Purg Wand Reply:10| View:1191
Edited by abymm9c_yyzb8vd_@facebook.com at 2017-12-21 18:00

I have had this Purg Wand in my account for a while, but haven't been able to use it in a long time. I'm hoping a Mod can help me with this problem.

It's a golden Purgatory Wand (+6) at level 50 (picture 1), with 3/3/3/2/2/2 burnished aura (picture 2) and I'm hoping to either receive a similiar piece as compensation, or have my current one unbugged.


The problem is that the game thinks that I have it equipped, when I do not. I am unable to take it off, nor can I use its skill in battle.

In picture 3, you can see my current angel artifact loadout. Purg Wand is not equipped.

In picture 4, you can see the available skills of the equipped angel artifacts I have, that are not currently in my turn 1-4 usage.

However, if you look back at Pictures 1 or 2, you'll see that the game thinks I have 8 angel artifacts equipped. Where 7 should be the max (1 main angel + 6 guardian angels)

In picture 5, I have the list of un-equipped angel artifacts, you can see Purg Wand is the first among them.

However, when I try to equip it, I get this message (picture 6).

I've attempted to use different angels to see if I can reset it by finding the right angel it may have been equipped to, remove it, then re-equip. However, there are just way too many permutations to try out and am hoping you can assist me in this instead.

Thanks for your time and please let me know if you have any questions or need further proof or pictures.

IGN: Meph
UA213, formerly Niccolo 1049
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 abymm9c_yyzb8v... Last edit in 2017-12-21 17:58:02

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Ωsiris
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Post time 2017-12-21 19:40:19 | Show all posts
Hello there,
   Your artifact might be equipped on another angel that you do not use. Please check if any of your angels, that are not deployed in guardian angel, have it and unequip it.
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 Ωsiris Last edit in 2017-12-21 19:40:19

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Ωsiris
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Post time 2017-12-21 19:40:27 | Show all posts
Hello there,
   Your artifact might be equipped on another angel that you do not use. Please check if any of your angels, that are not deployed in guardian angel, have it and unequip it.
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 Ωsiris Last edit in 2017-12-21 19:40:27

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abymm9c_yyzb8v...
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 Author| Post time 2017-12-23 15:24:57 | Show all posts
Just tried putting every angel I have as a GA, and none of them had the Purg Wand equipped.
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 abymm9c_yyzb8v... Last edit in 2017-12-23 15:24:57

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redsneakers
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Post time 2017-12-23 19:17:20 | Show all posts
Like Osiris mentioned, you need to check ALL the angel (not just GA and deployed).
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 redsneakers Last edit in 2017-12-23 19:17:20

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 Author| Post time 2017-12-24 03:52:06 | Show all posts
That's what I did, I've slotted in every angel I had as a GA and checked. None of them had it.

"Just tried putting every angel I have as a GA"
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 abymm9c_yyzb8v... Last edit in 2017-12-24 03:52:06

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execute
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Post time 2017-12-24 04:25:19 | Show all posts
If you are adamant that your artifact isn't on any other angel I can report the issue for you and have it looked at.
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 execute Last edit in 2017-12-24 04:25:19

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execute
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Post time 2017-12-24 23:38:17 | Show all posts
Edited by execute at 2017-12-24 23:39

Your issue has been reported, What I suggest doing when you have time is to go to your artifact workshop, and hover over your golden purgatory wand, on the bottom, it will say "equipped to (angel name here). Here's a screenshot of what I mean.




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 execute Last edit in 2017-12-24 23:38:17

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execute
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Post time 2017-12-27 08:13:22 | Show all posts
Hey Meph,

Could you update us with a picture of the artifact in the artifact workshop like in the picture I posted earlier? Uncropped, with timestamp of the server as well?

Thanks!
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 execute Last edit in 2017-12-27 08:13:22

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 Author| Post time 2017-12-29 16:24:39 | Show all posts
RESOLVED:

Thanks for the tip, Execute. Hardly play full-screen so never knew about that feature. I found it on Sylvia of all angels haha, which is pretty embarrassing. Don't even remember using her as a GA besides the first couple months.

My error was in getting frustrated after searching through 10 pages of angels, I believe when I put one of the earlier angels into the GA slots, Sylva moved into a previous page which I considered "all clear", which is why I missed her.

Thanks again to the mods for your time in reporting this issue and troubleshooting with me.

Cheers!
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 abymm9c_yyzb8v... Last edit in 2017-12-29 16:24:39

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