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christmass event

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grimmjow`
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Post time 2017-12-22 02:10:23 | Show all posts |Read mode
christmass event Reply:3| View:393
the new christmass event freeze screen
does anyone else experience that?
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 grimmjow` Last edit in 2017-12-22 02:10:23

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ceka
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Post time 2017-12-22 03:46:34 | Show all posts
Yes same for me
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 ceka Last edit in 2017-12-22 03:46:34

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solarix007
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Post time 2017-12-22 19:08:48 | Show all posts
Yes, I have it as well.
It seems to be a new feature of the "Winter upgrade pack 5.0.0."
Devs implemented "freezing" with Snowmans into the code ...to remind us of real Winter time and festive period ahead
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 solarix007 Last edit in 2017-12-22 19:08:48

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prophetcore
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Post time 2017-12-22 23:50:09 | Show all posts
Dear Players,

I'm sorry for any inconvenience this issue caused to you.

The problem should already be fixed.

If you are still facing this issue, please try the following steps one by one if they fix your issue (only when you already bound your account to facebook/twitter or Gtarcade):

-Restart your device and clear cache (from play store also if you use android)
-delete your data and download the updates again
-completely reinstall Legacy of Discord

If all steps will not fix your problem, please contact the in-game support by creating a ticket.

You will find the ticket system in the game settings as shown on the picture below:


Please include at least your character ID, your server, your device model and a description of what happened, if you can upload screenshots of the issue to an image hosting website and link it in your ticket this will also help.

Please notice that it can take up to 3 days until the support respond and they may ask you for additional informations if nessecary.

Thank you very much.

Regards,

Prophetcore

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 prophetcore Last edit in 2017-12-22 23:50:09

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