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HOC not able to claim diamonds spent reward

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paulzart
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Post time 2017-12-22 22:15:29 | Show all posts |Read mode
HOC not able to claim diamonds spent reward Reply:24| View:1507
Edited by paulzart@yahoo.co.nz at 2017-12-23 00:32

On server ERUBUS DEPTHS
IGN PanicMode
Platform GTA

spent many diamonds but cannot claim the bonus for diamonds spent in hoc
actually none of the spending bonuses are working sigh.

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 paulzart Last edit in 2017-12-22 22:15:29

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Ωsiris
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Post time 2017-12-23 03:20:04 | Show all posts
We will need screenshots proving that you spend diamonds and can not collect rewards.
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  • very easy..... ever action we make we must take sceenshot, why it's some probability that some go bad....... You, dear Osiris are totaly crazy.......i sent a tiket because in "compensation" taked item, but itam are not in bag and can't use........ to easy givel something for pubblicity and make that these item is not usable....... i don't recharge more one money......and hope all make like me, so you take..... a big nothing......
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    2017-12-23 18:37  Reply
  • i forget to say....... tiket sent at 12/11....... y say aim in 2 businnes days, today is 23, and nobody aim me
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    2017-12-23 18:39  Reply
  • redsneakers 

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    Support Ticket not working for sometimes already. You should have report your issue in Forum. And like anybody else who reporting their issue we always asking for related screenshot.
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    2017-12-23 22:53  Reply

 Ωsiris Last edit in 2017-12-23 03:20:04

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paulzart
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 Author| Post time 2017-12-23 04:29:55 | Show all posts
I have attached the screen shots, please let me know if you need anything else.
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 paulzart Last edit in 2017-12-23 04:29:55

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Post time 2017-12-23 04:33:13 | Show all posts
Edited by Ωsiris at 2017-12-23 04:37

I will need the exact number of your diamonds used today.
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 Ωsiris Last edit in 2017-12-23 04:33:13

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paulzart
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 Author| Post time 2017-12-23 04:40:06 | Show all posts
16,772 as shown on Diamonds spent page included in screenshots.
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 paulzart Last edit in 2017-12-23 04:40:06

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Post time 2017-12-23 04:46:24 | Show all posts
Thank you. Reported.
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  • I added the recharge confirmation as well although I cant see it will rpost if you need it server is only a few hours old so you can see its all just happened
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    2017-12-23 04:52  Reply

 Ωsiris Last edit in 2017-12-23 04:46:24

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Post time 2017-12-23 04:59:14 | Show all posts
You should be able to collect rewards now, please check.
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 Ωsiris Last edit in 2017-12-23 04:59:14

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 Author| Post time 2017-12-23 05:08:37 | Show all posts
there is no change
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  • just refreshed again still no change
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    2017-12-23 05:37  Reply
  • I was hoping this would be fixed by reset as I was wanting to use the items.
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    2017-12-23 07:09  Reply

 paulzart Last edit in 2017-12-23 05:08:37

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Post time 2017-12-23 08:47:54 | Show all posts
Thank you for the update. It seems some players can collect them now. We are waiting for a response for you and sorry for any incovenience caused. If anything shows up let us know.
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 Ωsiris Last edit in 2017-12-23 08:47:54

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 Author| Post time 2017-12-23 08:48:31 | Show all posts
I need to know whats going on with this dont know weather to recharge or charge back?
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 paulzart Last edit in 2017-12-23 08:48:31

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