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Palace Energy Cards Bugged.

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slavexero
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Post time 2017-12-23 07:26:31 | Show all posts |Read mode
Palace Energy Cards Bugged. Reply:3| View:460
There is a problem with the palace energy cards that you buy from the special offer shop with gold. After buying the 2 cards and using them, you get no palace energy and the cards disappear This does not happen every time though but it is the third time it has happened to me over the last couple of weeks or so. I would say about helf the time I have bought them and used them since it first happened. I figured I would let it slide the first couple times but now that it seems to keep happening I decided to make a mention about it. Please fix this issue because it is starting to get annoying.

Jilliah S1016 Vesta

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 slavexero Last edit in 2017-12-23 07:26:31

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jining - sm
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Post time 2017-12-23 08:21:15 | Show all posts
Hi,

I've forwarded your issue to the Devs for a review.

Have a nice day,
JiNing - Senior Moderator
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 jining - sm Last edit in 2017-12-23 08:21:15

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jining - sm
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Post time 2017-12-27 05:14:38 | Show all posts
Hi,

Devs have checked and there wasn't any issue. The energy didn't dissapear.

Have a nice day,
JiNing - Senior Moderator
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 jining - sm Last edit in 2017-12-27 05:14:38

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chant x
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Post time 2018-1-4 20:06:05 | Show all posts
Edited by chant x at 2018-1-4 20:18

Bumping the thread, since similar issue happens (irregularly) to me, too.

Flow of events:
- I bought 20x [Palace Energy Card] with weekly points exchange bringing the total to 25.
- I used 10x [Palace Energy Card] by actually typing '10' to the box.
- In the main screen it showed that I now had 10:XX time left in Palace Dungeon (didn't check the exact time)
- I opened Palace Dungeon right after to find out that the remaining time now shows up as 09:XX and energy as 94.
- I refreshed, but the numbers remain the same.
- I verify that I have 15x [Palace Energy Card] left.

Whether relevant or not, it is likely some of the initial 5 [Palace Energy Card] originated from Special offer shop.

I cannot offer any solid proof here, since I don't run the game with recording software or take frequent timestamped screenshots. Just bringing the issue to attention.

/ S43.Saya


Edited for additional information (no issue):
After the aforementioned events, I had 2x [Palace Energy Card] appear in Special offer shop. I bought them and used 2x [Palace Energy Card] by typing '2' into the box. The display in the screen correctly added 2 hours to the remaining time. Checking Palace Dungeon, it correctly showed 20 energy added and the remaining time increased by 2 hours. I refreshed and the numbers remained the same. Remaining Palace Energy Cards: 15.
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 chant x Last edit in 2018-1-4 20:06:05

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