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Water Essence removed.

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hikushiru
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Post time 2018-3-26 19:04:04 | Show all posts |Read mode
Water Essence removed. Reply:3| View:338
S1640-Eunice I just had all my water essence removed today on day 8 of my server opening.
but lucky tree event has just started, we were given water essence for recharge a few days ago.
however the server was new so there was no lucky tree event. now that the lucky tree event has started, all the water essence was removed.

S1640-Eunice   Hikushiru
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 hikushiru Last edit in 2018-3-26 19:04:04

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101110101101
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Post time 2018-3-26 19:49:32 | Show all posts
Edited by 101110101101 at 2018-3-26 06:51

Hi hikushiru,

Thank you for providing your in-game information. Providing screenshots would be of great help to resolve this issue. I'll forward this to the devs for investigation and will get back to you once I get a reply. Thank you.

Best regards,

101110101101
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 101110101101 Last edit in 2018-3-26 19:49:32

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 Author| Post time 2018-3-27 19:18:22 | Show all posts
this just happened with my lotto tickets aswell. and lotto event just started today.
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 hikushiru Last edit in 2018-3-27 19:18:22

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101110101101
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Post time 2018-3-27 20:01:42 | Show all posts
Hi hikushiru,

Lost tickets also reported. Unfortunately no reply yet from the  devs for your previous issue. Please be patience. Thank you for your understanding.

Best regards,

101110101101
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 101110101101 Last edit in 2018-3-27 20:01:42

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