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(New Update) Notice on Game Data Reversed

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vita96
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Post time 2018-5-27 14:50:38 | Show all posts |Read mode
(New Update) Notice on Game Data Reversed Reply:42| View:5221
Edited by vita96 at 2018-5-27 19:25

Dear guardian,

The server maintenance is finished and you can log in to the game now.
The game data of all affected players had been reversed and backed to the time of EU May 26th 12:00 and EST May 26th 06:00.

For players that did not receive their recharged rewards;
We have sent the recharged amount to your accounts. This will also activate today's recharge events, so make sure you collect the recharge rewards from today's events.

Regarding Guild wars, we are sorry that players cannot support the guilds. We will release extra compensation for these events ( including Guild war support rewards ) via in-game mail Today ( May 27 ).

Regarding Tycoon, players will not be able to claim the May 26 Daily reward. The points will return to normal after May 27 23:00 (server time ). We will issue extra Tycoon compensation on May 28. We appreciate your patience.

We are really sorry for the inconvenience.
Thanks for your constant support and understanding! If you have any question or suggestion, please click [Support] to contact our Customer Service.

LoD Team
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 vita96 Last edit in 2018-5-27 14:50:38

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 Author| Post time 2018-5-27 15:05:45 | Show all posts
Hey guys,

Regarding Super Tycoon, we're still waiting for more information. I'll keep you guys updated when I get more information.

Regards,
Vita
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  • I recharged before the Hack and spent $200 because of the diamond rebate... I got the diamonds but after the Hack i only got the single recharge amounts! The whole reason I recharged that much was because of the rebate!!! I have contacted support but just got a generic response...can someone help me??
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    2018-5-28 20:20  Reply
  • Eu gastei 3 mil no jogo, estou tentando entrar pelo Facebook
    Entra mais não abre, estou level 86
    Olha o prejuizo
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    2018-6-8 18:31  Reply

 vita96 Last edit in 2018-5-27 15:05:45

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10110544066211...
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Post time 2018-5-27 14:55:44 | Show all posts
Edited by 101105440662118660544@google.com at 2018-5-29 00:36

What is happening to the missed daily rewards of super tycoon? I was top 5 in almost all categories and top 5 overall, and I can't claim them. Are we just going to have 1 less day of daily rewards?
Also, I didn't get my rank 1 arena rewards, so my compensation is basically 1250 diamonds less than what was given... Not to mention losing skyfall battle, guild war, arena rewards, icyfire, last guardian, guild escort, guild bonfire, exp dungeon, 2 plunders, etc... I really hope the compensation is a work in progress and more personalized compensation fitting for what individual people lost is coming soon, or you will lose plenty of VIP 15 players.

This is an unacceptable compensation. Daily tycoon rewards are worth tens of thousands of diamonds, not this insanely low 4.5k dias (-1250, because of missing arena rewards) compensation.


EDIT: Today they gave the daily rewards for first day. In my book, this has resolved the issue completely! Thanks GTArcade.
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  • I have to agree, so far have received 7500 diamonds. This hardly makes up for the loss of the days rewards. Tycoon event is totally messed up for everyone. Either need to look at each account individually or make the compensation insane like when hkt divine king event messed up.
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    2018-5-27 16:50  Reply

 10110544066211... Last edit in 2018-5-27 14:55:44

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 Author| Post time 2018-5-27 20:31:45 | Show all posts
Hello all,

There's update in the announcement. Please read them again.

All server should be online now. If you are unable to login, please try switching your connection from mobile data to wifi and vice versa. If that doesn't solve the issue, please restart your device and try again. If none of those solution works, please let us know your character ID Number and Server.

Regarding any missing compensation, I urge that you submit a new ticket to our support. In your ticket include your character ID number and server so that our developers will be able to check your account and provide explanation.

Thank you for being very cooperative during this dire situation. Should you still face more issues, feel free to let us know about it.

Best Regards,
Vita
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 vita96 Last edit in 2018-5-27 20:31:45

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abyo9ekyrusxap...
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Post time 2018-8-21 02:58:02 | Show all posts

RE: (New Update) Notice on Game Data Reversed

Bonjour depuis que j ai le dernier Samsung S9 et la plus possible de me connecter au jeu en 4G ça bloque merci de faire le nécessaire surtout quand on a laissé beaucoup de sous dans votre jeu en 4G ça bloque merci de me tenir au courant
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 abyo9ekyrusxap... Last edit in 2018-8-21 02:58:02

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angelomega
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Post time 2018-5-27 14:57:52 | Show all posts
thank you very much, I just have 1 issue to be solved...I didn't get my daily rewards from tycoon because of this whole mess...
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 angelomega Last edit in 2018-5-27 14:57:52

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ursu26
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Post time 2018-5-27 16:04:10 | Show all posts
what is this  garbage reward?  i lost  merits, Merits that were suppose to let me unlock  glyphs for tycoon...so im in a bit of a problem here. Also  i was planing to donate  late night ...that  plan went  down the drain didnt it? ... Not to mention since its a late tycoon , i have been  saving resources for almost 2 months.
i Lost skyfall (including the huge reward for 30 times ), merits from icefire, boss, diamants from plunder, merits from guild wars (to ad insult to injury , u guys disabled Sunday  guild wars too, for some reason ...), daily rewards for arena, fellowship war, boss, Guild camp...

What is the status of tycoon..its a loss for me to donate now since i lost  1 day, ill not make the  total  rewards...what now ? wait 1 more month?

the only reasonable reward i can  think of ..and its not that hard to implement is  rank  1 daily rewards from tycoon to every player that  had at least  1 point in tycoon,,enything less is just  insult

4500 diamants is just adding insult to injury..u should have not given any compensation at  all
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 ursu26 Last edit in 2018-5-27 16:04:10

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abyjany1he9s3p...
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Post time 2018-5-27 16:06:14 | Show all posts
Thanks you guys for the hard works.
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 abyjany1he9s3p... Last edit in 2018-5-27 16:06:14

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abw01hpypqv03_...
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Post time 2018-5-27 16:59:33 | Show all posts
20k elmas gönderin! 4.k elmas nedir? Şaka gibisiniz!
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 abw01hpypqv03_... Last edit in 2018-5-27 16:59:33

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travonne
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Post time 2018-5-27 18:35:55 | Show all posts
At least i didn't loose everything. It's not you guys fault though.
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 travonne Last edit in 2018-5-27 18:35:55

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10912596829870...
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Muchas gracias quedé satisfecho con la compensación y me alegran que hayan resuelto el problema ahora solo queda esperar la compensación que darán en 2Dias ..... Para los quee se quejan tanto, dejen de llorar y agradezcan que dieron diamantes al fin y al cabo nada se perdió .....
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 10912596829870... Last edit in 2018-5-27 18:36:22

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Post time 2018-5-27 19:51:16 | Show all posts
Edited by aby0xabxg9yhcaz1@facebook.com at 2018-5-27 19:53

I still can’t log in,saying server still under maintenance. Any news on when all servers will be active
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 aby0xabxg9yhca... Last edit in 2018-5-27 19:51:16

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