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New Player Rewards & Client Download

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gildenliebchen
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Post time 2018-5-27 17:15:12 | Show all posts |Read mode
New Player Rewards & Client Download Reply:1| View:370
Hi there!

I started playing LoA about 1 week ago and after 2 days it told me to download the Client and get special rewards. Since then I cannot receive the reward. I play everyday with the client and I think it just doesnt realize that.

Also there is a "New Player Rewards" button where different missions are listed. One mission says "Join in Cross-Server War". Since I read it I try to join but after the 25 minutes expire, where it says that it searches for a queue, nothing happens and it tells me to search for a queue again.
I asked some people (Choop and sunflower, both high level player about level 70) why this isnt working and they both told me that its broken. Also the offical LoA site on Facebook told me the same. At low level it maybe work, but when you are high level it will never work.  The Facebook site of LoA also told me to write in the forum since a support ticket is not working anymore.

I hope I get help with these 2 problems soon, as I really wanna enjoy the game and I guess with free stuff I can be at least a little bit stronger!

- Mizutsune
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 gildenliebchen Last edit in 2018-5-27 17:15:12

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thatseason
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Post time 2018-5-27 20:45:59 | Show all posts
Hi Mizutsune,

You may refer to the link below for the matter of claiming rewards. The rewards are not automatically received after you downloaded and installed it, but you have to login to earn point and then exchange it for reward in the point store.
https://www.gtarcade.com/en/news/14637.html

As for Cross Server, like your friends said, it might be broken for some players as many of them can't find any match even after the countdown is over. It has been reported many times and we receive no news whether this will be resolved in time.

Finally, yes the support ticket for LOA is not working anymore. This is the right place for you to post your queries or issues.

Hope that clarifies. Thanks.
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 thatseason Last edit in 2018-5-27 20:45:59

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Please provide IGN, Server, Platform and any necessary screenshot(s) in your report. Issue regarding Recharge will require your transaction ID.
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