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Top up problem

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gamiranger
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Post time 2018-9-14 14:30:23 | Show all posts |Read mode
Top up problem Reply:5| View:255
Edited by gamiranger at 2018-9-14 14:31

When i click top up this happen,pls fix it asap
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Server: Pioneer HKT+8

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 gamiranger Last edit in 2018-9-14 14:30:23

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syze0828
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Post time 2018-9-14 16:24:23 | Show all posts

RE: Top up problem

i cant purchase using smart communication
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  • scyth 

    Sr. Player Moderator

    Dear player

    Thank you for contacting us.

    When it comes to "real money", moderators unfortunately cannot help you.

    Thus, all recharge Enquiries/issues require a support ticket, which you can create here:

    https://support.gtarcade.com/search?gid=332

    When creating the ticket, please include your
    - Character name (case sensitive)
    - Server number
    - Screenshots (if possible)

    We apologize for the inconvenience.

    Best regards
    EOC Mod Slayer
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    2018-10-1 19:56  Reply

 syze0828 Last edit in 2018-9-14 16:24:23

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gamiranger
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 Author| Post time 2018-9-14 20:11:32 | Show all posts
Still no mod act this chase? Its already weekend?
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 gamiranger Last edit in 2018-9-14 20:11:32

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scyth
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Post time 2018-9-15 03:03:02 | Show all posts
Dear player

Thank you for contacting us.

When it comes to "real money", moderators unfortunately cannot help you.

Thus, all recharge issues require a support ticket, which you can create here:
https://support.gtarcade.com/search?gid=332


When creating the ticket, please include your
- Character name (case sensitive)
- Server number
- Screenshots (if possible)

We apologize for the inconvenience.

Best regards
EOC Mod Slayer
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 scyth Last edit in 2018-9-15 03:03:02

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gamiranger
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 Author| Post time 2018-9-15 07:51:50 | Show all posts
It was a bug canr top up,pls send this chase to ur g.m,there was an event going but cant top up now gzzzzzz
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 gamiranger Last edit in 2018-9-15 07:51:50

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scyth
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Post time 2018-10-1 19:56:14 | Show all posts
Dear player

Thank you for contacting us.

When it comes to "real money", moderators unfortunately cannot help you.

Thus, all recharge Enquiries/issues require a support ticket, which you can create here:

https://support.gtarcade.com/search?gid=332

When creating the ticket, please include your
- Character name (case sensitive)
- Server number
- Screenshots (if possible)

We apologize for the inconvenience.

Best regards
EOC Mod Slayer
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 scyth Last edit in 2018-10-1 19:56:14

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