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Missing recharge

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lawan
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Post time 2018-9-26 21:16:37 | Show all posts |Read mode
Missing recharge Reply:14| View:784
Edited by lawan at 2018-9-26 21:32

Recharge 2k diamonds with payment successful and no delivery of goods


Lawan
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S3 Sylvia server

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 lawan Last edit in 2018-9-26 21:16:37

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auror
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Post time 2018-9-26 21:33:43 | Show all posts
Hey Lawan, sorry about that. Can you provide us with an uncropped screenshot of your precious pro hot event page. The time stamp and your server should be visible
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 auror Last edit in 2018-9-26 21:33:43

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lawan
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 Author| Post time 2018-9-26 22:03:33 | Show all posts
full screen shot
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 lawan Last edit in 2018-9-26 22:03:33

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blumpkin the p...
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Post time 2018-9-27 00:37:38 | Show all posts
Your issue has been reported.
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  • Wonderful, so I can expect to see the MIA precious pro and wheel of luck to be reopened when I return on Sunday for the inconvenience?  And then there is the missing attempts for treasure hunt as well to be reopened for the inconvenience?  Or will there just be a charge reversal to my payment method instead for the inconvenience
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    2018-9-27 07:17  Reply

 blumpkin the p... Last edit in 2018-9-27 00:37:38

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blumpkin the p...
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Post time 2018-9-27 18:44:38 | Show all posts
I have updated the report with your Precious Pro added there were no treasure maps for recharging only buying if you feel there is anything else you didn't get please provide uncropped timestamped screenshots so we can report.
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 blumpkin the p... Last edit in 2018-9-27 18:44:38

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lawan
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 Author| Post time 2018-10-1 06:24:12 | Show all posts
When is 1556 diamonds equal to a 2k recharge for compensation?  Where are the rest of the diamonds from the recharge?  I didn't know that there was a fee for services for making a claim for missing diamonds.
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 lawan Last edit in 2018-10-1 06:24:12

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no one importa...
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Post time 2018-10-1 06:40:07 | Show all posts
That is unfortunate and I'm sorry that you didn't receive your full comp. I will file a report for you about the missing part of your comp.
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  • My next option is to put in a reverse charge with my bank as I even collected the compensation and it disappeared.  Remove my card information from my file as you have the potential to lose yet another player
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 no one importa... Last edit in 2018-10-1 06:40:07

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lawan
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 Author| Post time 2018-10-1 06:42:11 | Show all posts
Nice to see that when compensation is collected it is not reflected
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 lawan Last edit in 2018-10-1 06:42:11

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Post time 2018-10-1 07:18:48 | Show all posts
That is extremely strange. I will update your report that your comp didn't collect.
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  • At this point I want the recharge refunded as it has now been 5 days.  This is totally unacceptable for electronic pixels.  
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    2018-10-1 23:31  Reply

 no one importa... Last edit in 2018-10-1 07:18:48

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lawan
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 Author| Post time 2018-10-3 05:50:14 | Show all posts
…………………….Still waiting...…………………….
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 lawan Last edit in 2018-10-3 05:50:14

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